Overview
Skills
Job Details
ServiceNow ITOM Architect w/AIOps and Automation
Location: Remote(Atlanta, GA)- Local preferred
6+ months contract
MINIMUM REQUIREMENTS
5+ years of Delivering ITOM implementations and integrations
Expert in ServiceNow ITOM modules: Service Mapping, Discovery, Event Management, Cloud Management, Orchestration and CMDB
Experience in ServiceNow CMDB Architecture & CSDM model
Expert with AIOps
Experience in JSON scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration
Experience designing and developing integrations between ServiceNow and third-party systems, cloud (Azure & AWS APIs), including use of ServiceNow's Integration Hub
Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
Knowledge on identification, classification rule, articulation in ServiceNow CMDB Classes for Asset and Configuration, their relationships, and dependencies.
DESIRED SKILLS
Certification in Event management, Orchestration, ServiceNow Certified System
Advance experience with AIOps tools and techniques, such as machine learning, data analytics, and automation is a must
JavaScript - HTML5, Jelly, jQuery and AngularJS
Administration of a ServiceNow instance including the management of users, groups, and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience