Genesys Cloud Developer

Title: Genesys Cloud Developer

Location: Malvern, PA 19355 or Charlotte, NC 28217

Duration: Fulltime

Relevant Experience (in Yrs) 6+

Technical/Functional Skills Genesys Cloud
Experience Required 

• Strong Hands-on experience as a developer involving large scale cloud contact center experience solutions using Genesys Cloud (Pure Cloud ) platform
• Hands-on experience in Genesys Pure Cloud platform and its capabilities including(but not limited to) Queuing / Routing , Call Flow, Conversational flows using Genesys Clous Architecture
• Strong programming experience with implementing API/Web Services
• Experience integrating Genesys PureCloud with CRM Solutions (Like Salesforce , MS Dynamics)
• Design and develop solutions using Genesys Cloud platform
• Solid understanding of Genesys Designer for call flow  implementation. Develop/test/maintain the interfaces

Roles & Responsibilities:

• Excellent analytical , Communication , Organizational and problem-solving skills coupled with a strong work ethics. Experience in Agile software development methodology and practices with full development lifecycle from inception through implementation. Strong working knowledge of Cloud Technologies ,Genesys Cloud Factory , AWS etc.  Platform configuration , development of new flows , data integrations and technical documentation including designs and handoff materials
• Work with product owners , business analysts and technical leads to develop flows and technical leads to develop flows and technical design. Propose and design software solutions to address complex business issue
• Reviewing the code, design and providing expertise in the development and integration of systems

Generic Managerial Skills: Experience in working with a globally distributed team

Thanks & Regards

Cynthia

Team Lead

JSIT Group

Direct No:

Alternate No: Ext 1011