Genesys Cloud Developer

  • Malvern, PA
  • Posted 60+ days ago | Updated 6 days ago


Malvern, PA
Depends on Experience
Full Time


Genesys CloudAPIpurecloudsalesforce

Job Details

Title: Genesys Cloud Developer

Location: Malvern, PA 19355 or Charlotte, NC 28217

Duration: Fulltime

Relevant Experience (in Yrs) 6+

Technical/Functional Skills Genesys Cloud
Experience Required 

  • Strong Hands-on experience as a developer involving large scale cloud contact center experience solutions using Genesys Cloud (Pure Cloud ) platform
  • Hands-on experience in Genesys Pure Cloud platform and its capabilities including(but not limited to) Queuing / Routing , Call Flow, Conversational flows using Genesys Clous Architecture
  • Strong programming experience with implementing API/Web Services
  • Experience integrating Genesys PureCloud with CRM Solutions (Like Salesforce , MS Dynamics)
  • Design and develop solutions using Genesys Cloud platform
  • Solid understanding of Genesys Designer for call flow  implementation. Develop/test/maintain the interfaces

Roles & Responsibilities:

  • Excellent analytical , Communication , Organizational and problem-solving skills coupled with a strong work ethics. Experience in Agile software development methodology and practices with full development lifecycle from inception through implementation. Strong working knowledge of Cloud Technologies ,Genesys Cloud Factory , AWS etc.  Platform configuration , development of new flows , data integrations and technical documentation including designs and handoff materials
  • Work with product owners , business analysts and technical leads to develop flows and technical leads to develop flows and technical design. Propose and design software solutions to address complex business issue
  • Reviewing the code, design and providing expertise in the development and integration of systems

Generic Managerial Skills: Experience in working with a globally distributed team

Thanks & Regards


Team Lead

JSIT Group

Direct No:

Alternate No: Ext 1011