Overview
Columbus, OH
USD 26.00 per hour;USD 31.00 per hour;USD 26.00 - 31.00 per hour
Full Time
Skills
VANStandard operating procedureSchedulingLeadershipPoliciesImpact analysisCollaborationCustomer servicePower toolsUSDTrainingPreventive maintenanceOffice equipmentField serviceInformation architectureAttention to detailAnalyticsFSAAdaptabilityOrganizedRepairSalesWireless communicationOperations managementRetailFilingElectrical engineeringInformation assuranceBmc RemedyLoss preventionOERCommunicationFOCUSProblem solvingMarketing operationsSAP BASISPoint of saleSupervision
Job Details
Location: Columbus, OH
Salary: $26.00 USD Hourly - $31.00 USD Hourly
Description:
Job Title: Field Services Technician
Remote - based in Columbus, OH area
Travel Territory: Mostly Ohio with potential MN, IA, MO, IL, WI, KY, WV
70-75% travel
$26-31 + overtime
Company van provided
The company is the global leader in retail loss prevention, operations management, and analytics with headquarters in Foothill Ranch, California. We have global offices in Texas, Uk, Australia, China, Hong Kong, Germany, France, and Canada with 400 employees. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel. The company, is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.
WHAT WE OFFER... Join the team and watch your career grow! We offer competitive compensation and benefits packages that include:
Competitive salary
Hybrid work schedule
Medical, dental, and vision; Life/ADD/LTD; FSA/HSA
Employer matched Retirement savings (401k)
Paid time off
11 paid company holidays
ESSENTIAL JOB FUNCTIONS
Work under the supervision of the Field Services Manager and guidance of Field Services Engineer
Install, service, and troubleshoot the Company's Cart Containment and other systems
Perform Preventive Maintenance of the Company's Cart Containment and other systems
Complete any service and repair work orders, primarily within your assigned areas as they arise
Travel (up to 70%) to various areas of the country, with flexibility of working night and weekend shifts, to complete installation, service and maintenance of the Company's systems
Makes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues
Perform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient
Assistance in the training of Field Services Technicians, ASP, and Contractors
Take and follow through on directions and instructions while remaining customer focused
Adhere to the Company's standard operating procedures
Abiding commitment to Company's Core Values, Mission, and Vision
Utilization of installation and service scheduling systems and other service and expense tracking
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to perform multiple tasks in a fast-paced environment; adaptable
Attention to details
Be highly organized and efficient
Ability to take directions and follow through on instructions
Ability to handle difficult customers with diplomacy, tact, and problem-solving
Have good oral and written communication skills
Have good leadership skills
Have experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices
Have experience with dustless concrete cutting and asphalt
Have experience installing devices in a retail environment
Have experience running wires through walls and ceilings
Have experience troubleshooting and tuning electrical devices
Have experience bending and running conduit
Have experience using power tools and scissor lifts
Computer and other software proficiency in installation and service scheduling systems and other service and expense tracking
EDUCATION AND/OR EXPERIENCE
Minimum 3+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems
Minimum 2 years' experience in electrical and low voltage devices, concrete cutting, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts
Experience as general contractor or related fields are highly desirable
Strong communication and collaboration skills are a must to ensure cooperation and positive results
Valid driver's license and clean driving record
OTHER SKILLS AND ABILITIES
Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities
Communicate warmth, understanding and helpfulness when interacting with all internal and external contacts
Highly self-aware and open to learning about personal effectiveness in the workplace and on teams
Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals.
Respect for lines of communication and internal protocols
Constantly strive to improve performance, effectiveness of the Field Service team, and ultimately the company
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
Repetitive motions and routine use of standard office equipment such as computers, telephones, copiers/scanners and filing cabinets
Ability to see, speak, walk, hear, stand, use of hand/fingers to handle or feel, climb stairs, stoop, crawl, push, pull, carry/lifting up to 50lbs.
Ability to use ladders within weight requirements
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus
Operate small and large power tools
Drive a Company vehicle and ensure its upkeeping and safety
Travel safely while upholding all pertinent laws
DISCLAIMER This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities. Presence of the job description or role does not guarantee employment.
Contact:
This job and many more are available through The Judge Group. Find us on the web at
Salary: $26.00 USD Hourly - $31.00 USD Hourly
Description:
Job Title: Field Services Technician
Remote - based in Columbus, OH area
Travel Territory: Mostly Ohio with potential MN, IA, MO, IL, WI, KY, WV
70-75% travel
$26-31 + overtime
Company van provided
The company is the global leader in retail loss prevention, operations management, and analytics with headquarters in Foothill Ranch, California. We have global offices in Texas, Uk, Australia, China, Hong Kong, Germany, France, and Canada with 400 employees. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel. The company, is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.
WHAT WE OFFER... Join the team and watch your career grow! We offer competitive compensation and benefits packages that include:
Competitive salary
Hybrid work schedule
Medical, dental, and vision; Life/ADD/LTD; FSA/HSA
Employer matched Retirement savings (401k)
Paid time off
11 paid company holidays
ESSENTIAL JOB FUNCTIONS
Work under the supervision of the Field Services Manager and guidance of Field Services Engineer
Install, service, and troubleshoot the Company's Cart Containment and other systems
Perform Preventive Maintenance of the Company's Cart Containment and other systems
Complete any service and repair work orders, primarily within your assigned areas as they arise
Travel (up to 70%) to various areas of the country, with flexibility of working night and weekend shifts, to complete installation, service and maintenance of the Company's systems
Makes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues
Perform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient
Assistance in the training of Field Services Technicians, ASP, and Contractors
Take and follow through on directions and instructions while remaining customer focused
Adhere to the Company's standard operating procedures
Abiding commitment to Company's Core Values, Mission, and Vision
Utilization of installation and service scheduling systems and other service and expense tracking
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to perform multiple tasks in a fast-paced environment; adaptable
Attention to details
Be highly organized and efficient
Ability to take directions and follow through on instructions
Ability to handle difficult customers with diplomacy, tact, and problem-solving
Have good oral and written communication skills
Have good leadership skills
Have experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices
Have experience with dustless concrete cutting and asphalt
Have experience installing devices in a retail environment
Have experience running wires through walls and ceilings
Have experience troubleshooting and tuning electrical devices
Have experience bending and running conduit
Have experience using power tools and scissor lifts
Computer and other software proficiency in installation and service scheduling systems and other service and expense tracking
EDUCATION AND/OR EXPERIENCE
Minimum 3+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems
Minimum 2 years' experience in electrical and low voltage devices, concrete cutting, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts
Experience as general contractor or related fields are highly desirable
Strong communication and collaboration skills are a must to ensure cooperation and positive results
Valid driver's license and clean driving record
OTHER SKILLS AND ABILITIES
Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities
Communicate warmth, understanding and helpfulness when interacting with all internal and external contacts
Highly self-aware and open to learning about personal effectiveness in the workplace and on teams
Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals.
Respect for lines of communication and internal protocols
Constantly strive to improve performance, effectiveness of the Field Service team, and ultimately the company
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
Repetitive motions and routine use of standard office equipment such as computers, telephones, copiers/scanners and filing cabinets
Ability to see, speak, walk, hear, stand, use of hand/fingers to handle or feel, climb stairs, stoop, crawl, push, pull, carry/lifting up to 50lbs.
Ability to use ladders within weight requirements
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus
Operate small and large power tools
Drive a Company vehicle and ensure its upkeeping and safety
Travel safely while upholding all pertinent laws
DISCLAIMER This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities. Presence of the job description or role does not guarantee employment.
Contact:
This job and many more are available through The Judge Group. Find us on the web at