JD Edwards Sales Order Management Analyst


On Site
Depends on Experience
Full Time
10% Travel


Business Analyst
Computer Science
E - Business
E - Business Suite
Electronics Engineering
Information Systems
JD Edwards
JDE system
Order - To - Cash
Order Management
Order to Cash
business process
business systems
business systems analysis
communication skills
interpersonal communication
manufacturing processes
oral communication
systems analysis

Job Details

Position: JD Edwards Sales Order Management Analyst

  • Full-Time, Direct-Hire
  • Onsite
  • Memphis, TN
  • Base Salary, 15% bonus, 401K with company match, Relocation Assistance
  • Manufacturing Industry Experience Required
  • JDE EnterpriseOne version 9.2 or later

Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required.

Job Description:

  • The primary responsibility of the JD Edwards Business Analyst is to work closely with the business, sales, order management, and shipping to determine their requirements, act as a liaison between the business and IT to facilitate technical changes.
  • Work with Business Users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order-to-Cash (O2C) functionality
    Capture business needs and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business
  • Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed
  • Training of business users on Order to Cash applications and configurations
  • Participate in the development process in a support role through the software product lifecycle.
  • Participate in cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, business process flow)
  • Contributes and participates in the successful rollout of JDE enhancements
  • Triage reported defects and document root cause analyses to avoid production service interruptions
  • Assist Business with month-end, year-end closing procedures
  • Periodically check and fix issues that come up in integrity and reconciliation reporting
  • Review and make recommendations for application of JDE system patching or updates
  • Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
  • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
  • Conduct research on emerging application development software products, languages, and standards in support of potential procurement and development efforts
  • Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements as well as the resolution of any adaptation issues
  • Manage assigned tickets and work packages using ServiceNow and JIRA


  • Bachelor's degree, or equivalent experience
  • 5+ years experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments
  • Experience in design and implementation of JDE modules, specifically Sales Order Management, Order-To-Cash, Inventory Management, Manufacturing and Accounting (AR/AP)
  • JDE EnterpriseOne 9.2 or later
  • Experience with Order to Cash lifecycle, Accounts Receivables, inventory management and manufacturing processes.
  • Successfully completed at least one full implementation involving multiple site configuration set up with proven incorporation of structured planning and testing processes
  • Oracle Transportation Module (OTM) experience is strongly preferred
  • Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization
  • Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality
  • Ability to work effectively and adapt to shifting priorities as business needs and deadlines change
  • Experience with ServiceNow, JIRA software
  • Oracle E-Business Suite experience considered an asset
  • Strong interpersonal communication skills
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