JD Edwards Sales Order Management Analyst

Overview

On Site
Depends on Experience
Full Time
10% Travel

Skills

Accounting
Business Analyst
Computer Science
E - Business
E - Business Suite
Electronics Engineering
EnterpriseOne
Information Systems
JD Edwards
JDE system
JIRA
O2C
Order - To - Cash
Order Management
Order to Cash
QA
ServiceNow
business process
business systems
business systems analysis
communication skills
interpersonal
interpersonal communication
lifecycle
manufacturing processes
oral communication
planning
procurement
research
stakeholders
systems analysis

Job Details

Position: JD Edwards Sales Order Management Analyst

  • Full-Time, Direct-Hire
  • Onsite
  • Memphis, TN
  • Base Salary, 15% bonus, 401K with company match, Relocation Assistance
  • Manufacturing Industry Experience Required
  • JDE EnterpriseOne version 9.2 or later

Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required.

Job Description:

  • The primary responsibility of the JD Edwards Business Analyst is to work closely with the business, sales, order management, and shipping to determine their requirements, act as a liaison between the business and IT to facilitate technical changes.
  • Work with Business Users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order-to-Cash (O2C) functionality
    Capture business needs and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business
  • Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed
  • Training of business users on Order to Cash applications and configurations
  • Participate in the development process in a support role through the software product lifecycle.
  • Participate in cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, business process flow)
  • Contributes and participates in the successful rollout of JDE enhancements
  • Triage reported defects and document root cause analyses to avoid production service interruptions
  • Assist Business with month-end, year-end closing procedures
  • Periodically check and fix issues that come up in integrity and reconciliation reporting
  • Review and make recommendations for application of JDE system patching or updates
  • Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
  • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
  • Conduct research on emerging application development software products, languages, and standards in support of potential procurement and development efforts
  • Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements as well as the resolution of any adaptation issues
  • Manage assigned tickets and work packages using ServiceNow and JIRA

Requirements:

  • Bachelor's degree, or equivalent experience
  • 5+ years experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments
  • Experience in design and implementation of JDE modules, specifically Sales Order Management, Order-To-Cash, Inventory Management, Manufacturing and Accounting (AR/AP)
  • JDE EnterpriseOne 9.2 or later
  • Experience with Order to Cash lifecycle, Accounts Receivables, inventory management and manufacturing processes.
  • Successfully completed at least one full implementation involving multiple site configuration set up with proven incorporation of structured planning and testing processes
  • Oracle Transportation Module (OTM) experience is strongly preferred
  • Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization
  • Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality
  • Ability to work effectively and adapt to shifting priorities as business needs and deadlines change
  • Experience with ServiceNow, JIRA software
  • Oracle E-Business Suite experience considered an asset
  • Strong interpersonal communication skills
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