Lead Application Production Support Cloud Infrastructure

A client of Innova Solutions is immediately hiring for a < Lead Application Production Support Cloud Infrastructure >

Position type: Full-time - Contract

Duration: 12+ Months

Location: Charlotte, NC or Kennesaw, GA Hybrid role

This role provides Production services critical applications with Clous Infrastructure, Google Cloud Platform, Docker, Kubernetes, Terraform and services for Healthcare Payment Solutions under Merchant Services multiple Platforms.
Merchant Services Application Support streamline in agile across four critical merchant service platform. Monitor and support applications for 100% SLA meets. Production Ticket/Issue Triage. Preparing RCA - Root Cause Analysis (RCA) document. Partner with Application team, CCO, application support teams to resolve the issue. Prepare and/or review Impact Analysis based on issue analysis. Hands on experience with application support SRE workload. Write scripts to automate mundane daily BAU tasks. Willing to provide support after office hours, weekends and stay on call when business needs. Identify root cause in the code, suggest break-fix activities in the code and/or DB. Follow the release management and code deployment process to migrate the code changes.
Minimum seven years experience in the payment technology industry. Strong knowledge of Cloud technology in AWS, Azure and Heroku methodologies. Five to ten,(5-10) years of working into a production environment with Change management technology experience. Working knowledge of
Cloud Infrastructure, Google Cloud Platform
Docker, Kubernetes
Terraform, ELK
Instana, Grafana
Java, Oracle
Python, Perl
SQL/ Splunk.
Very strong communication and documentation skills.

Ability to work under high intense pressure, exhibiting technical troubleshooting and effective triage skills.
Minimum of 3-5 years experience with monitoring and alerting Dashboards and tools, such as AppDynamics, Splunk, Interscope.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Amit Panwar

PAY RANGE AND BENEFITS:

Pay Range*: $80/hr to $85/hr

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.