Systems Engineer

Description

We are looking for an experienced Systems Engineer to join our insurance industry client in Madison, Wisconsin in a contract role with the potential for a permanent position. This onsite position works closely with technical teams and end users to maintain core infrastructure, support modern workplace technologies, and resolve escalated issues with a strong service mindset. The ideal candidate brings broad Microsoft systems administration expertise, comfort with BI and data analytics environments, and the ability to contribute effectively in a collaborative team setting.

Responsibilities:
Provide hands-on administration and support for enterprise systems, with a focus on Microsoft-based infrastructure and end-user platforms.
Manage and troubleshoot Microsoft 365 services, including collaboration, identity, device management, and related cloud technologies.
Handle advanced support escalations by diagnosing complex technical issues and driving timely, effective resolutions for internal customers.
Administer core environment components such as Active Directory, Azure Active Directory, Microsoft Entra ID, Windows Server, and Exchange.
Support endpoint management and security operations through Intune and related tools to maintain device compliance and protection standards.
Partner with colleagues across the IT team to strengthen system reliability, improve user experience, and maintain a high level of customer service.
Contribute to BI and data analytics support needs by helping sustain underlying systems and resolving platform-related issues.
Monitor system health, apply configuration changes, and perform ongoing maintenance to keep infrastructure secure, stable, and efficient.

Requirements

5+ years of experience in systems engineering or systems administration roles within enterprise environments.
Strong hands-on experience with Active Directory, Microsoft Windows Server, Microsoft 365 Enterprise, and Exchange administration.
Working knowledge of Azure Active Directory and Microsoft Entra ID for identity and access management.
Experience supporting Intune or Windows Intune for endpoint administration and policy enforcement.
Familiarity with Citrix technologies and Microsoft Teams in a business environment.
Understanding of IT security principles, including endpoint security, email security, configuration security, and general cyber security practices.
Demonstrated ability to manage escalated support issues while delivering excellent customer service.
Security+ certification or comparable security-focused knowledge is preferred.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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