Overview
Skills
Job Details
Role Overview
We are seeking a highly experienced Senior Maximo Consultant to provide Level 2/3 technical and functional support for IBM Maximo applications deployed across Abbott s U.S. facilities. This role involves managing configurations, customizations, integrations, workflows, reports, and automation scripts to ensure optimal asset management and system performance in a complex enterprise environment.
Key Responsibilities
Deliver hands-on support for Maximo applications, including troubleshooting and resolving system issues.
Configure and customize Maximo modules using automation scripts, MBOs, and workflows.
Develop and maintain integrations with SAP and other enterprise applications.
Design and optimize workflows to improve business process efficiency.
Build and customize reports using BIRT and SQL for data-driven insights.
Provide support for Maximo Mobile and ensure compatibility with enterprise devices.
Collaborate with cross-functional teams (Manufacturing, Finance, Integration) to align Maximo functionality with business requirements.
Maintain detailed documentation, SOPs, and training materials for end-users.
Coordinate with offshore teams and Abbott s internal SAP support teams for integration-related issues.
Primary Skills
IBM Maximo Asset Management (v7.6 or higher)
Maximo Mobile and Maximo Application Suite (MAS)
Automation Scripts & MBO Customization
Maximo Integration Framework (MIF)
BIRT Reporting and SQL Query Development
Workflow Design and Optimization
Windows Server Administration (2022)
Microsoft SQL Server (for database components)
Secondary Skills
Understanding of SAP Integrations (Manufacturing/Finance domains)
Incident and Problem Management experience (ServiceNow or similar ITSM tools)
CMDB and Queue Group Configuration
Strong communication and stakeholder management abilities
Documentation and SOP creation
Qualifications
Bachelor s degree in Computer Science, IT, or a related field.
10+ years of experience in IBM Maximo support roles (preferably in regulated or manufacturing environments).
Proven experience with Maximo 7.6 and/or Maximo Application Suite (MAS v9).
Strong understanding of asset management processes within manufacturing and finance.
Excellent problem-solving, analytical, and communication skills.
IBM Maximo certification is preferred.