Desktop Support Analyst

  • Lakewood, CO
  • Posted 38 days ago | Updated 1 hour ago

Overview

On Site
USD 27.71 - 32.09 per hour
Full Time

Skills

Remote Support
Technical Support
Documentation
Microsoft Windows Server
Microsoft Operating Systems
Dragon NaturallySpeaking
DNS
DHCP
Firmware
Operating Systems
Microsoft
Multi-factor Authentication
Intrusion Detection
Network Design
Switches
Routers
Firewall
Virtual Private Network
Wireless Networking
Network Security
VLAN
Access Control
Data Integrity
Network
Scalability
Business Continuity Planning
Management
Group Policy
Tier 2
Tier 3
System Security
Computer Networking
Technical Writing
Android Development
Cisco
Citrix
Computer Hardware
Dell
Active Directory
Backup
Configuration Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

We are in search of a Desktop Support Analyst to join our team operating in Lakewood, Colorado. The selected individual will be responsible for managing and configuring Windows Server environments, as well as providing user support and maintaining detailed documentation. This role offers a contract to permanent employment opportunity.

Responsibilities:
Oversee and manage Windows Server environments, including Active Directory, DNS, DHCP, and file services.
Monitor system performance, identify issues, and troubleshoot to ensure maximum reliability and availability.
Apply updates and patches to firmware, applications, and operating systems.
Implement and manage Microsoft Authenticator and other multi-factor authentication solutions to enhance account security.
Develop and enforce Group Policies to enhance the organization's security posture.
Conduct regular security assessments, identify vulnerabilities, and implement corrective actions.
Manage and respond to security incidents, maintaining firewalls and intrusion detection systems.
Oversee and troubleshoot network infrastructure comprising switches, routers, firewalls, VPN, and wireless networks.
Implement and configure network security protocols, VLANs, and access controls to maintain data integrity and confidentiality.
Ensure network scalability and redundancy to maintain business continuity.
Deploy, develop, and manage Group Policies across the organization to enhance security and streamline configuration management.
Provide Tier 2/Tier 3 support to end-users for escalated issues related to systems, security, and networking.
Create and maintain comprehensive technical documentation for systems, processes, and procedures.
Train users on new technologies and security best practices.

Requirements

Possess proficient knowledge in Android Development
Familiarity with Cisco Technologies is mandatory
Must have experience in Citrix Technologies
Strong understanding of Computer Hardware
Experience with Dell Technologies is a prerequisite
Proficiency in Active Directory is required
Ability to handle and troubleshoot Apple Devices
Knowledge in Backup Technologies is essential
Must be capable of Configuration Management

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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