Business Analyst - ServiceNow/ Salesforce Exp must

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Able to Provide Sponsorship

Skills

Salesforce.com
ServiceNow
Management
Business Analyst

Job Details

One of our clients is looking for the position of Business Anlayst based on following skills:

Hybrid Schedule - Will be set as needed.

The Business Analyst 1 position acts as the escalation point for high priority support issues; serves as a subject matter expert for one or more custom applications; serves as liaison to the technical team; provides analyses for management review and ensures that quality standards are followed.

Performs diagnostics, works with technical and non-technical team, and recommends changes. Monitors the team s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. Manages expectations at all levels: customers/end users, stakeholder and program leadership. Develops system usage materials, reports and guidelines on system use and services.

The successful candidate may have to undergo a drug test and background check.


Sincerely,

Tamana Nair

Digitek Software, Inc.

650 Radio Drive, Lewis

Center, OH 43035 Tel No ext. 3105/ Fax

Email

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