Overview
Skills
Job Details
Required Skills & Experience
6-8 years in Change / Release Management, especially with changes in infrastructure, networks, security.
Deep understanding of ITIL change management and experience with CABs.
Hands-on experience with CI/CD tools (e.g. Jenkins, GitLab CI), containerization/orchestration (Docker, Kubernetes EKS/AKS), message streaming (Kafka), log/monitoring tools like Splunk.
Knowledge of AWS networking (VPCs, load balancers, security groups, subnets).
Familiarity with SaaS / PaaS platforms and billing systems.
Experience setting up and managing JIRA (Cloud) workflows.
Strong observability experience: logs, alerts, performance metrics (using tools like AppDynamics, Prometheus, Splunk).
Ability to create dashboards / reports in Power BI or Tableau.
Proficient in SQL scripting to analyze data, logs, and validate changes.
Good analytical skills, strong ownership mindset, risk awareness.
Excellent communication, facilitation, and stakeholder-management abilities.