Overview
Skills
Job Details
Experience developing on the ServiceNow platform, including the creation and/or customization of the core applications
Good understanding and knowledge of ITIL process.
Architect ServiceNow technical solutions.
Maintain and manage the lifecycle of IT assets and configuration items (CIs) in the CMDB.
Ensure data accuracy, completeness, and consistency across all SACM records.
Support change, incident, and problem management processes by providing accurate CI data.
Experience with Java, JavaScript or other functional programming languages.
Collaborate with IT and business units to capture and update asset and configuration data.
Conduct regular audits and reconciliation of asset and configuration data.
Knowledge of ITIL, minimum Foundation level, ideally higher.
Is be responsible for leveraging IT Service Management and other IT Practices to optimize, transform, and ensure IT Organizations are compliant, efficient, and effective using the ServiceNow platform.