Junior Program Assistant

Overview

The Global Health Training, Advisory and Support Contract (GHTASC) delivers effective global health programming to advance the mission of the U.S. Agency for International Development (USAID), Bureau for Global Health (GH) through institutional support and workforce development services from junior, mid-level, senior and expert advisory and administrative professionals.

Credence and its partner, the Public Health Institute (PHI), are both employers for GHTASC, and are seeking a Jr Program Assistant in USAID's Global Health Bureau under GHTASC.

Position Summary:

The Junior Program Assistant will support USAID Bureau for Global Health's Center for Innovation and Impact (GH/CII) as a PHI Institutional Support Contractor (ISC). In this role, the selected candidate will provide support to the CII Director both administratively and as a strategic thought partner on leadership priorities, partnership dynamics, operational processes, and team-building efforts.

Background:

USAID's Center for Innovation and Impact (CII) takes strategic risks to incubate new ideas, put them into practice, and scale effective approaches for critical health issues. We apply our expertise in innovation, market-based solutions, and digital health to work in partnership and through institutional change.

To achieve its goals, CII:

• Incubates new ideas, puts them into practice, and scales effective approaches
• Works in partnership across USAID and with external partners to deploy innovative practices and forge cross-sector collaborations
• Works across health areas, geographies, and specializations, sharing experiences and insights with the broader global health community
• Engages with the private sector to leverage private sector resources and innovative financing approaches
• Uses a human-centered design approach and respects local voices to ensure that populations in need and end-users are always the focus of our work.
• Scopes and acts on opportunities where our specialized expertise can fill a key need, efforts can be catalytic, and innovative partnerships and private sector engagement can be maximally leveraged.

CII Team:

At CII, we strive to live up to our values, which emphasize pushing through ambiguity and risks, driving innovation, crowding in new voices, leading with empathy and through collaboration, staying humble, and bringing our authentic selves to work every day. We put under-served populations at the center of our work, always seeking to bring new voices to the table and to work with diverse partners. We welcome those with personal or professional backgrounds who bring a nontraditional perspective to global health, business, and development.

Responsibilities

The Junior Program Assistant (Jr PA) is an essential member of CII and will closely work on a day-to-day basis with the CII Director.

The Junior Program Assistant provides support to the CII Director both administratively and as a strategic thought partner on leadership priorities, partnership dynamics, operational processes, and team-building efforts. The Jr PA leads on CII communications and contributes substantially to efforts focused on team culture and values with CII leadership (Director and Deputy Director) and the CII Program Analyst. Communications responsibilities include developing monthly newsletters and an annual impact brief, coordinating social media messaging, and planning events or other dissemination efforts. Examples of complex and routine administrative tasks include scheduling briefings and meetings for the CII Director, maintaining program files, spearheading event planning and logistics, supporting on-boarding of new hires, and serving as the primary POC for relevant tasks or group assignments which fall within the Jr PA's scope. The Jr PA also works closely with the Director and other CII colleagues on assigned projects and provides input and support on technical issues. The Jr PA prioritizes a variety of administrative and technical tasks effectively and manages multiple tasks simultaneously. The individual is expected to become familiar with technical issues and policies pertaining to the public health focus area(s) of CII and must develop a working knowledge of applicable USAID policies, guidelines, and processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Junior Program Assistant time will be split between programmatic or technical tasks (approximately 50-60%) and administrative tasks (approximately 40-50%).



Specific administrative duties may include:

• Assist in scheduling, support for hiring or on-boarding actions, and routine documentation
• Assist in preparing administrative reports, historical reports, and/or surveys
• Assist in performing special studies and preparing memos
• Assist in event planning and logistics
• Assist in strategic communications and knowledge management
• Assist in designing and coordinating clearance processes for CII Director and team
• Other duties as required

Specific technical duties may include:

• Lead communications efforts, including development of written and visual assets
• Assist in developing strategic planning documents, team-building exercises, policies that reflect team values and culture, and preparing for full-team retreats
• Assist and help coordinate assigned projects
• Assist in the management of office mechanisms and awards, coordinating with relevant Agreement/Contracting Officer's Representatives (AORs/CORs) to ensure timely reporting
• Assist in quantitative data and qualitative analytics and any required synthesis of analytics into memos, slide decks, etc.
• Coordinate, organize, and liaise with members of working groups, Missions, and other USG agencies in support of program implementation, and attend working groups to advance USAID program objectives
• Other duties as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree in a related field and a minimum of 1 years of relevant experience, Associate degree in related field and 3 years relevant experience OR High School graduate and 5 years of relevant experience or equivalent combination of education and experience.*
• Strong organizational skills with ability to prioritize and handle multi-tasking well
• Strong oral and written communication skills
• Strong analytical skills
• Excellent judgment in assessing and managing difficult decisions or situations
• Excellent interpersonal skills with high emotional intelligence
• Excel independently and on teams; We places great value on the following personal qualities: resourcefulness, responsibility, tenacity, energy, sense of humor, and a positive attitude
• Demonstrated ability to collaborate with people of diverse backgrounds
• Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint)
• Proficiency in Google suite of programs (e.g. Google Drive)
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• US citizenship or US permanent residency with the ability to obtain and maintain Facility Access required.
• This is a hybrid position located in Washington, DC.
• International travel, ranging from 0-15%.

Preferred Qualifications:

• Demonstrated general interest in international development and global health, and in particular demonstrated interest in CII's or the Global Health Bureau's work
• Experience in communications, including social media management
• Some knowledge of USAID rules, regulations and processes

Competencies:

• Innovation: Employee takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work.
• Service Orientation: Handles questions and complaints, communicates with stakeholders, handles challenges politely and efficiently, always available for support in a reasonable timeframe, follows procedure to solve problems,and understands CII's offerings.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
• Interpersonal Skills: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.

*Please note that experience does not need to be continuous, and relevant experience gained through a variety of activities, including but not limited to internships, research positions and volunteer roles, will be considered.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.

Full salary range for this position is: $22.50 to $40.13 per hour with the starting wage determined based on candidate's knowledge, skills, experience, and education, in addition to budget availability.