Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
Skills
Cascading
Coaching
Collaboration
Communication
Community Management
Consensus Decision-making
Dynamics
Educate
FOCUS
Job Details
We are looking for a Community Engagement Manager - Remote / Telecommute for our client in San Francisco, CA
Job Title: Community Engagement Manager - Remote / Telecommute
Job Type: Contract
Job Description:
Pay Range: $34.31hr - $39.31hr
Responsibilities:
- Lead Community growth, engagement and impact projects and initiatives from planning to delivery.
- This includes developing project plans, collaborating with cross-functional teams, coordinating multiple stakeholders, identifying project risks and crafting mitigation plans.
- Develop and execute local Community Programs with clear communication, efficient resource usage, and a deep focus on overall project execution.
- Recruit, onboard, and manage new Community Leaders and launch Host Clubs.
- Growing Host representation in Host Clubs.
- Testing new methods for connecting Hosts across.
Community Engagement:
- Design effective initiatives and content strategies to drive Host engagement in Community programs and foster conversation.
- Serve as the primary POC and coach for local Community Leaders: advising and coaching them, while also remediating and replacing inactive Leaders.
- Support global Community Engagement Programming and evolve for local language and needs.
- Educate Community Leaders on all significant product changes and cascading feedback on product and policy to the relevant internal stakeholders.
- Organize and lead effective Community events, both online and in-person .
Community Impact:
- Support the development, execution and scale of in-market pilots that leverage Community programs to better support Hosts, driving Host Success and accelerating business goals.
- Develop resources, engaging and high impact communications, and training materials for cross functional business partners.
- Work with relevant regional stakeholders to help them leverage and collaborate with the Host Community and help them identify and test new opportunities to do so.
- Influence regional prioritization, process improvement, and program feedback.
- Develop deep knowledge of candidate candidate-assigned geographic markets and become the go-to source for all Host Community information relating to local needs, trends and market dynamics for internal and external partners.
- Act as a go to for Community team with regards to local insights and feedback.
- 8+ years of experience in Community Management - experience in Community events, online engagement, or distributed communities also helpful.
- Previous experience scaling communities while maintaining high engagement.
- Strong project management skills with experience leading programs and processes.
- Ability to approach Community through a strategic business lens and align Community goals with business goals.
- Entrepreneurial, solution oriented, growth mindset.
- Highly autonomous and self-driven.
- Strong verbal communication and interpersonal skills.
- Effective cross functional partner with ability to influence through persuasion, negotiation, and consensus building.
- Passion for client, our Hosts, and the mission of the company.
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