Genesys admin

Role: Genesys admin Location: ONSITE- Phoenix AZ Duration: 6 months Descriptions: Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features & capabilities. We have 30+ physical branch locations to be migrated to Genesys & looking for folks who have experience with collaborating with business, demos, user administration, hard phone administration & configuration, quality testing, user acceptance testing facilitation, release & deployment,

Job Description We are looking for experienced Genesys Cloud CX Developers for one of our banking clients. The ideal candidates should have strong hands-on expertise in Genesys Cloud CX development, integrations, and AI-driven contact center solutions. This is a fully onsite role based in Phoenix, Arizona. Required Skills Strong hands-on experience with Genesys Cloud CX Expertise in: Routing Email integrations Web Surveys Sentiment Analysis Genesys APIs Proficiency in Python Experience with

Title: Systems Administrator Location: Phoenix, AZ 85018 / Onsite Employment Type: 6+ Month W2 Contract to Hire (No C2C or Sponsorship Available) Overview Talent Groups is seeking a hands-on Systems Administrator to support and maintain enterprise IT infrastructure across multiple office locations throughout Arizona. This role is ideal for a well rounded IT professional who enjoys a combination of systems administration, networking, desktop support, and field services work in a fast paced health

: : Phoenix, AZ (Hybrid) : Long-Term Project : F2F Required : Provide Level-1 support for hardware, software, network, and user-related issues Troubleshoot and resolve tickets through calls, email, chat, and self-service requests Support users with Active Directory, VPN, Google accounts, desktops, and peripherals Maintain accurate ticket documentation and follow-ups Escalate unresolved issues appropriately Create and update knowledge base articles : Level-One Support & Customer Service