Software Engineer Manager - (Chat & Messaging)

Overview

Remote
USD 112,000.00 - 196,750.00 per year
Full Time

Skills

Adobe AIR
Pricing
Telematics
Testing
Accountability
KPI
Management
Policies and Procedures
Problem Solving
Sourcing
Budget
Knowledge Sharing
Product Scoping
Systems Design
IT Management
Continuous Integration and Development
Continuous Integration
Continuous Delivery
Collaboration
Partnership
Stacks Blockchain
SaaS
Microsoft Exchange
RightFax
Quest
Archiving
Electronic Discovery
Messaging
Windows PowerShell
Scripting
Patch Management
Writing
Documentation
Supervision
Amazon Web Services
Amazon SES
Microsoft Azure
Active Directory
Business Process
DNS
Dragon NaturallySpeaking
Firewall
Microsoft
Microsoft Outlook
Microsoft Office
Virtual Private Network
SAP BASIS
LOS
Law
Filing
Regulatory Compliance
FMLA
Military
Texturing
Recruiting
Training
Promotions

Job Details

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Software Engineer Manager architects and designs their digital vended products using modern tools, technologies, frameworks, and systems to provide Allstate's workforce with reliable, compliant, and efficient messaging solutions. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage running their vended applications in production and ultimately becomes accountable for the success of their digital products through achieving KPIs. The Software Engineer Manager plans, directs, designs, and executes IT-related activities and programs that are of a complex and critical nature. The Software Engineer Manager selects, leads, counsels, motivates, sets expectations and evaluates medium to large teams. Additionally, they confer with and advise direct reports on administrative policies and procedures, risks, issues, problem resolution, sourcing decisions, budget and priorities.

Key Responsibilities

Leads and participates in knowledge sharing and contributes to the overall growth of the collective knowledge of the End User Collaboration community.

Participate in product scoping, discovery and framing, and inceptions providing technical input and helps translate user features into system design

Assists Digital Product Manager and participates in retrospectives, demonstrating and encouraging each participant to provide feedback with empathy

Leads the effort of shaping the architecture and design of the End User Messaging digital product

Leads and participates in inceptions and iteration planning meetings, infusing backlogs with technical input working in close partnership with the Digital Product Manager

Leads and participates in daily site, cross-site, and product team standups

Serves as the anchor of the team and practices technical leadership; helping guide the team in choosing the right technology, solving technical problems, and resolving any technical conflicts within the team

Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices

Leads collaboration and strategy alignment across product portfolios (cross-product) in partnership with Digital Product Managers, other peers and key stakeholders

Serves as an expert on multiple business domain and a distinguished advocate of multiple technology stacks and shares that knowledge across organizations

Education

4 year Bachelors Degree (Preferred)

Experience

7 or more years of experience (Preferred)

Extensive experience with enterprise-level messaging and cloud software/SaaS solutions such as Microsoft Exchange, M365 Exchange Online, Defender for Office, Proofpoint, Valimail, RightFax, and Quest on Demand.

Experience with enterprise-level archiving and compliance software such as ZL Unified Archive, 17A-4, and Microsoft Purview eDiscovery

Designing large enterprise-level solutions upon technical, application and business requirements

Knowledge to develop and execute complex deployment scenarios

Consulting to support hybrid messaging platform solutions and platform rationalization

Extensive experience with PowerShell scripting required

Knowledge of MS security (Patch Management)

Writing Technical & Support Documentation

Supervisory Responsibilities

This job has supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills
Active Directory (AD), Active Directory Federation Services (AD FS), Amazon Simple Email Service (SES), Azure Active Directory (AD), Business Processes, DNS Configuration, Firewalls, Microsoft Defender for Identity, Microsoft Graph, Microsoft Outlook, Microsoft Products, Troubleshooting, Virtual Private Networks (VPNs)

Compensation
Compensation offered for this role is $112,000.00 - 196,750.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
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