Job Title: SOC Video Surveillance & Access Control Systems
Location: Wilmington DE
Duration: 12+ Months
Job Summary:
The SOC Analyst will monitor and respond to security events impacting operations, employees, contractors, and passengers. The role involves working with Video Surveillance Systems (VSS), Access Control Systems (ACS), and Intrusion Detection Systems (IDS) to identify, analyze, escalate, and document incidents.
Key Responsibilities:
Monitor VSS, ACS, and IDS systems
Investigate and triage alarms/incidents
Coordinate notifications with law enforcement and leadership
Maintain detailed incident documentation and evidence handling
Support audits, compliance, and operational risk reporting
Required Qualifications:
3+ years of SOC, security operations, or dispatch experience
Experience with VSS, ACS, IDS, and incident management tools
Strong communication and documentation skills
Ability to work rotating 24/7 shifts
Preferred:
Experience with Genetec ACS, Lenel VSS, and intrusion detection systems
Emergency dispatching background (Police/Fire/EMS)
Familiarity with ASIS/APTA/ANSI/ISC standards.
About IDEXCEL, INC
Idexcel is an IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of experienced recruiters directly work with client companies seeking exceptional people to help with their business initiatives. Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.