PC Support Tech

Overview

On Site
USD0 - USD0
Contract - W2

Skills

PC
Support
Tech

Job Details

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a PC Support Tech for a contract opportunity with one of our largest clients located in Kansas City, MO!

Title: PC Support Tech
Location: Kansas City, MO (Onsite required)
Duration: 12+ Months W2 contract role
Work Hours: M F 8am - 5pm (Other hours as required)

Primary Duties and Responsibilities:
Primary functions include end user support, conference room equipment support, and IT Walk-Up general technical support. This individual must be capable of delivering effective support to end users for all desktop and workstation-related needs. The role requires a basic troubleshooting understanding of laptop and desktop endpoints, printing devices, smart phones, and tablet devices.

Education and Experience Requirements:


  • Working knowledge of Windows 11, Microsoft Office and Office 365 is required.
  • Must be familiar with maintaining laptop and PC hardware, laser printer hardware, iOS, and Android.
  • Must have 1-3 years of experience with in-person support within IT.
  • Prior experience in a technical support role OR Industry-recognized certifications / education preferred.
  • Must be able to clearly communicate technical issues to end users.
  • Sound knowledge of Active Directory, Entra ID, and Intune solutions
  • Be readily available to assist end users either through Chat, Email, Phone, and in person.
  • Good understanding of prioritizing incidents and ticketing systems.
  • Working knowledge of desktop operating system.
  • Communicates effectively with all levels of employees, both technical and non-technical.
  • Works effectively in a team environment.
  • Makes sound decisions with general guidance.

*Beware of scams. S3 never asks for money during its onboarding process

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Strategic Staffing Solutions