Unix/Linux Systems Technician (WEEKEND SHIFT)

Depends on Experience

Contract: W2, 12 Month(s)

  • No Travel Required

Skills

UnixLinuxOperationsroot cause analysisComputer Science

Job Description

Please note that this is a 12 month contract position. Please note that this position is onsite in Raleigh, NC. 

This will be a weekend / night position. The shift will be: 

Wed - 11pm – 8am, Thurs - 11pm – 8am, Fri - 11pm – 9am, Sat - 8pm – 8am
OR
Sun – 8pm – 8am, Mon - 11pm – 8am, Tues - 11pm – 8am, Wed - 11pm – 9am

Additionally - There will be a 1-2 month training period that will be M-F first shift 8-5 before migrating to the assigned shift and hours. 

Roles and Responsibilities include but not limited to:
• Monitoring and remediating issues with alerts and notifications to support servers and other application tools.
• Responding to alerts related to file transfer issues or other data issues, and remediating these alerts.
• Assisting partners via email and phone to resolve transfer issues which could be related to server, network or other infrastructure components.
• Documenting issues and assisting with root cause analysis as needed.
• Provide 24x7 support for Enterprise Level Networks.
• Proactively monitor network status and taking appropriate actions as needed.
• Work with the incident management team to determine cause of network issues.
• Trouble shoot network incidents and work to resolve them.

Basic Qualifications:
• Bachelors Degree in Computer Science or related field and a minimum of 1 year experience is required. Additional experience may be substituted in lieu of degree.
• Intermediate UNIX/LINUX skills (comfortable with UNIX/Linux at the command line)
• Ability to troubleshoot issues and remediate any issues.
• Excellent customer service skills and ability to communicate effectively
• Understanding of networking and file transfer protocols.
• Strong problem solving skills
• Experience with Windows Operations systems, Office suite and Outlook email.

Applicants must include their telephone number. Reference job number A3021