Junior Program Assistant ID/TB


  • Authorization
  • Problem solving
  • Logistics
  • Collaboration
  • Data
  • Analytical skill
  • Acquisition
  • Training
  • Financial management

Job Description


Summary Statement

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Junior Program Assistant. See below for more information on this exciting opportunity and apply to join Credence today!

Position Summary

The Bureau for Global Health (GH) is the U.S. Agency for International Development's (USAID's) (the "Agency") center of excellence and focal point in providing worldwide leadership and technical expertise in the areas of maternal and child health and nutrition, HIV/AIDS, malaria, neglected tropical diseases, tuberculosis, family planning and related reproductive health, and health systems. As such, the Bureau aligns resources with identified public health and development needs, and works around the world to help governments meet the health needs of their populations. It also serves as the primary source of technical expertise and intellectual capital to the Agency and other U.S. foreign affairs agencies. The Bureau is the Agency repository for state-of-the-art thinking in biomedical, social science, and operations research and works to produce technical advances and innovations that can be disseminated and replicated at USAID Missions throughout the world.

The Office of Infectious Disease is the Agency's lead for infectious disease programs and issues, and manages the Global Health Bureau's activities and engagement in infectious diseases, including tuberculosis (TB), neglected tropical diseases (NTD)s, malaria through the President's Malaria Initiative (PMI), and emerging threats/pandemic preparedness and response. GH/ID is responsible for technical direction and leadership and external engagement on infectious disease issues, including working with external partners, providing technical support to USAID's field missions and programs, and managing programs and centrally-managed infectious disease funding.

The Junior Program Assistant will primarily support the TB Division as a Credence Institutional Support Contractor (ISC), provides support to the Division, performing a variety of both complex and routine administrative and analytical duties related to the Global Accelerator to End TB. These duties range from administrative-type tasks such as scheduling briefings and meetings, processing administrative requests, and maintaining program files, to more complex analytical-type tasks such as collecting, compiling, and analyzing data for various program documents and designing and maintaining spreadsheets in support of financial tracking systems. The Program Assistant will also work with members of the TB Division to assist with logistics, tracking and systems development for the Global Accelerator to End TB, and other duties and support and support as required.

This position will be responsible for performing a variety of both complex and routine administrative and analytical duties to support the Project Management Team and TB Division as a whole. The Junior Program Assistant ranks tasks in order of importance and impending deadlines, and handles several tasks simultaneously. The individual must develop a working knowledge of USAID policies and guidelines, as well as corporate practices and procedures. The individual is expected to become familiar with TB technical issues and policies, as well as all projects and activities operating within the Global Accelerator to End TB.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Works with USAID TB Division's Project Management Team, the TB Division Chief, and the TB Program Analyst on Accelerator-related activities and participates in all necessary technical and managerial meetings.
  • Provides operational support to the TB Division on multiple cooperative agreements, contracts, and grants. This includes working with the Division's technical and project management staff, the Management Bureau Office of Acquisitions and Assistance, and external partners to ensure that the projects are administered effectively and efficiently.
  • Maintains and updates administrative and financial tracking systems, and assists in the design and upkeep of spreadsheets and databases to support these systems for the Accelerator. These systems are used to effectively monitor country programs and inform the teams of any upcoming issues, deadlines, financial updates, and action items on a weekly basis related to the Accelerator.
  • Assists technical staff in the preparation of various program documents and correspondence such as; memos and waivers, amendments, project authorization documents, Congressional Notifications, Technical Notifications, and requests, ensuring that all documentation is complete and in compliance with USAID rules, regulations, and standards.
  • Drafts program communications related to the Accelerator, such as cables, memoranda, and letters that seek approval or request information relative to program matters and keeps an organized record of previous responses to recycle if appropriate.
  • Schedules meetings, reserves rooms, maintains the team calendar, compile documents for meetings. Also takes notes at those meetings to later disseminate to all necessary parties and follows up on all action items.
  • Collects and compiles data for use in regular and ad hoc reporting on the status of programs from various sources such as cooperating agency reports, USAID reports, documents, and technical staff. Ensures that schedules and deadlines are met.
  • Other duties assigned.


  • Bachelor's degree in a related field and a minimum of 1 years of relevant experience, Associate degree in related filed and 3 years relevant experience OR High School graduate and 5 years of relevant experience or equivalent combination of education and experience.
  • Proficiency in the use of Google Product Suite (Google sites, Google Drive, etc.) and the Microsoft Office Suite. Experience in developing graphs and other visuals for PowerPoint slides as well as developing spreadsheets.
  • Strong attention to detail and organizational skills.
  • Sense of humor, flexibility, problem-solving skills, and ability to multi-task and work with rapidly changing requirements.
  • Experience and knowledge of public health/tuberculosis preferred.
  • Experience in the use of database applications and presentation software desirable.
  • Ability to work well as part of a team as well as independently.
  • Demonstrated initiative and an eagerness to learn program management and technical skills.
  • The candidate must have excellent, demonstrable oral and written skills in English.
  • The candidate must have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Excellent analytical skills and reasoning ability.
  • Proficiency with basic financial management and budgeting concepts.
  • Ability to apply concepts such as percentages, ratios, and proportions to reports and financial tracking systems, draw conclusions and develop forecasts.
  • Excellent Excel skills.
  • US citizenship or US permanent residency and ability to obtain and maintain Facility Access.

Competencies /Performance Criterion

  • Innovation: Employee takes initiative to propose new ideas/approaches, and demonstrates ability to find new and better ways to accomplish work.
  • Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
  • Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
  • Interpersonal Skills: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients and other outside contacts.
  • Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.

Full salary range for this position is: $46,800 - $83,460 per year with the starting salary determined based on candidate's knowledge, skills, experience, and education, in addition to budget availability.