Microsoft Dynamics Developer

$85,500 - $146,300

Full Time


    • IT
    • CRM
    • System
    • Development
    • Lifecycle
    • SDLC
    • Systems
    • Computer
    • Web
    • WSDL

    Job Description


    You have goals, dreams, hobbies and things you're passionate about.

    What's Important to You Is Important to Us
    We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.

    Don't take our word for it.

    • Military Times 2022 Best for Vets Employers
    • Yello and WayUp Top 100 Internship Programs
    • Forbes® 2022 The Best Employers for New Grads
    • Fortune Best Workplaces for Women
    • Fortune 100 Best Companies to Work For®
    • Fortune Best Place to Work for Financial and Insurance Services
    • Computerworld® Best Places to Work in IT
    • Ripplematch Campus Forward Award - Excellence in Early Career Hiring

    Basic Purpose

    To research, evaluate, design, and lead the develop a CRM system through MS Dynamics implementation, applying knowledge of engineering principles. To provide technical guidance and engineering support for projects and infrastructure. Develop and maintain expert functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.


    • Develop, unit test, deploy and maintain system software code using Microsoft Dynamics CRM platforms.
    • Provide subject matter expertise and mentor junior developers
    • Provide technical input regarding feasibility or design for business needs expressed as user stories
    • Strong distributed software product development and deployment experience using APIs and modern web services and knowledge of tools for integrated development used for development and testing, using microservices architecture, PUB/SUB models for inter-process communications, etc.
    • Investigate enterprise and vendor APIs to determine whether they provide the necessary data to support an initiative and identify any modifications that may be necessary
    • Define format and mapping of data for interfaces between systems
    • Define and document the system requirements of a solution, including the allocation of functionality across the presentation layer and backend services
    • Identifies and resolves conflicts between proposed solutions and existing systems to ensures compatibility and fast final solution selection.
    • Takes the initiative to researches internal NFCU systems and is proactive about getting to the information to be able to inform the assigned development activities.
    • Assist the business in determining if and how new systems or system enhancements may improve process flow and business function
    • Provide analytical support for the prioritization of features and epics to ensure work focuses on capabilities with maximum value and are aligned with product delivery strategy
    • Provide demos to internal project team, as well as to business stakeholders.
    • Participate in project planning, sprint and release planning, daily stand-up meetings (scrums) demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
    • Perform application and services tests to research application behavior and/or validate changes
    • Recommend opportunities to improve efficiency and effectiveness
    • Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues
    • Recognize and advocate for adherence to system solutions that are maintainable, efficient, and extensible
    • Knowledge of injecting good cybersecurity patterns in system software design.
    • Provide oversight and responsibility in following the System Development Lifecycle (SDLC) utilizing Agile/Scaled Agile Framework (SAFe) practices, often in collaboration with cross-functional development team members in a highly matrixed organization; and awareness of modern CI/CD tools for facilitating code deployment.
    • Responsible for consistent, concise, relevant, reliable and timely information to all appropriate internal and external stakeholders through a variety of communication channels.
    • Oversees and ensures the training of peers and junior level engineers in new or modified systems/applications.
    • Works directly with Technology Product Analysts to support the development of the project backlog, to include daily Scrum meetings; user story refinement; sprint management.
    • Performs root cause analysis to quickly identify and resolve issues causing recurring technical problems.
    • Ensures accuracy of information communicated to effectively support project leadership decision making.
    • Supports Technical Program Managers is Level of Effort (LoE) estimations and assist with information for budgeting and staffing.
    • Performs other duties as assigned.


    • Bachelor's degree in Information Systems Technology/ Computer Science.
    • Advanced hands-on experience and programming knowledge with CRM solutions, especially Microsoft Dynamics 365
    • Advanced hands-on experience/knowledge in Web Services, including: WSDL; SOAP/XML based web services, RESTful web services, XSD, XPath, XQuery, XSLT, etc.
    • Hands on experience/knowledge in Service Oriented Architecture (SOA) and Enterprise Service Bus (ESB) concepts.
    • Strong understanding of the range of and experience with built-in capabilities and options available in Microsoft Dynamics and the ability to make recommendations on how to best leverage those capabilities and options when formulating CRM solutions
    • Hands on experience in developing case management through CRM solutions
    • Ability to communicate complex technical concepts to various levels of technical and non-technical employees
    • Hands on experience / expert knowledge on Microsoft Dataverse
    • Understanding of Model Driven Apps and Canvas Apps
    • Knowledge of Power Automate is a plus
    • System to system integrations via internal and vendor APIs
    • Configuration Management
    • Error Handling
    • In addition ... familiarity with native mobile applications, responsive web applications and internal Customer Service Representative facing applications interfacing with cloud native microservices is a plus
    • Ability to write SQL queries
    • Problem solving skill - Work well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
    • Excellent verbal and written communication skills with the ability to partner with various levels of lea• Demonstrated ability to prioritize, plan, and organize tasks.
    • Demonstrated interpersonal, verbal, and written communication skills.
    • Effective research, analytical and problem-solving skills.
    • Effective skills in resolving conflicting requests and meeting changing requirements.
    • Ability to lead independent teams, exercise initiative and use good judgement.
    • Effective Skill in using Microsoft Office suite: MS Word; MS Excel; MS PowerPoint; MS SharePoint, etc.
    • Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
    • Ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
    • Experience working in Agile methodology


    • IT Industry Certifications in good standing in the areas of Scale Agile, Dynamics:
    • PL-100 Dynamics 365 Fundamentals
    • PL-200 Power Platform Functional Consultant
    • PL-400 Power Platform Developer
    • MB-910 Microsoft Dynamics Fundamentals
    • MB-210 Dynamics 365 Sales Functional Consultant
    • MB-230 Dynamics 365 Customer Service Functional Consultant
    • Knowledge of application integration with Power Apps is a plus
    • Familiarity with financial industry

    Hours: Monday - Friday, 8:00AM - 4:30PM

    Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

    Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

    Salary Range: $85,500 - $146,300 annually

    Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

    Posting End Date: 6/3/23

    Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.


    Equal Employment Opportunity

    Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability


    Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

    Bank Secrecy Act

    Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

    Employee Referrals

    This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.