Program Manager III - Technical Tooling, Jira & Scriptrunner (Remote)

    • CrowdStrike
  • Posted 43 days ago | Updated 6 hours ago


USD 95,000.00 - 155,000.00 per year
Full Time


Cloud computing
Apache Cassandra
Cyber security
IT operations
Continuous Integration and Development
Systems engineering
Project management
Attention to detail
Microsoft Excel
System administration
Computer networking
Relational databases
Software development
Professional development

Job Details

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We work on large scale distributed systems, processing over 1 trillion events a day with a petabyte of RAM deployed in our Cassandra clusters - and this traffic is growing daily. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to developing and shaping our cybersecurity platform. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:
  • Do you find yourself interested in putting your hands-on technical skills to the test, while helping continuously improve processes through tooling?
  • Do you have an uncanny ability to solve problems and architect solutions?
  • Are you self-motivated and looking for an opportunity to explore your skills to make life easier for everyone around you including yourself?
  • Do you love working with people from all walks of life with all sorts of different skills who will support growth and depth of knowledge?

What You Will Do:
  • SupportJira global admin functions (Configuring projects, JQL query writing + support, workflows, screen schemes, field configuration schemes, permission schemes, and notification schemes in Jira).
  • Work with Technical Operations to build and deploy services and applications as well as other CICD workflows.
  • Perform the duties of a Jira engineer: set policies, build enhancements with Scriptrunner, plugin development & integrations.
  • Develop and maintain processes and documentation in Confluence.
  • Develop code (Python, Java, Javascript (React), HTML, etc) to interact with APIs (REST & Java APIs).
  • Creating and driving improvement efforts that include working with stakeholders, determining requirements, architectural designs, managing tasks/schedules and managing progress; from large phases through to detailed tasks, including understanding and managing dependencies.
  • Collaborating with staff and management of multiple worldwide business units (including subject matter experts, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.
  • Coordinate with internal teams to identify technical requirements and potential problems, issues, and solutions.

What You'll Need:
  • 3+ years experience in Programming/Scripting in Java, Groovy, React.
  • Seasoned team coach that manages and alleviates (instead of running from) persistent obstacles
  • Experience with Systems Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum. Experience with Scaled Agile Framework methodology a plus.
  • Must enjoy consensus-driven environments where collaboration, honest and open communications are paramount (to include giving and receiving feedback).
  • Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team.
  • Must exhibit meticulous attention to detail and have the ability to make logical, timely decisions.
  • Excel with proactively and independently driving for results in small team environments.
  • Ability to extrapolate context from complex technical conversations, and provide teams with valuable summations around action items and next steps.
  • Open and eager to educate and improve the lives of our users in addition to our team members.
  • A desire to self educate and be self sufficient in a fast pace/quickly changing environment and open to constructive feedback
  • Experience with Atlassian tools administration and customization.
  • Experience working with Git
  • Experience with Jira Data Center, including but not limited to:
    • Systems Administration: an understanding of system internals is required to understand how to implement, and execute countermeasures
    • Networking and Troubleshooting basics
    • Creating Jira projects, workflows, issue types, custom fields, screens, and schemes
    • Using REST Services provided by Atlassian
    • A deep understanding of how to use Scriptrunner AND/OR Experience developing plugins and gadgets that extend the Jira capabilities using Atlassian Plugin SDK is a plus
  • Experience building services with Relational databases(such as MySQL, MSSQL or Postgres)
  • Knowledge of software development lifecycle; with an understanding of Agile Kanban/Scrum
  • Excellent written and verbal communication skills are required.
  • Flexibly working across timezones to help coordinate and follow up on work.
  • Willingness to travel both locally and internationally when necessary.




This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements.

Benefits of Working at CrowdStrike:
  • Remote-first culture
  • Market leader in compensation and equity awards
  • Competitive vacation and flexible working arrangements
  • Comprehensive and inclusive health benefits
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $95,000 - $155,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Expected Close Date of Job Posting is:07-30-2024
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.