Onsite - Jr. Business Analyst - exp. with Salesforce, ServiceNow @Columbus, OH

  • Columbus, OH
  • Posted 7 hours ago | Updated 7 hours ago

Overview

On Site
Depends on Experience
Full Time
Accepts corp to corp applications
Able to Provide Sponsorship

Skills

Customer Relationship Management (CRM)
Conflict Resolution
Salesforce.com
ServiceNow
Communication
Leadership
Management
Problem Solving
Business Analyst

Job Details

Hello Professionals,

Hope you are doing well,

Local or non-local but onsite interview and 5 days onsite @Columbus, OH

State of Ohio

Title/Role: DAS OIT: Business Analyst 1

No. of Openings: 2

Start Date: 10/06/2025

End Date: 06/30/2026

No New Submittals After: 09/23/2025

Max Submittals by Vendor: 2 Per Opening

Do Not Allow Submission Above Maximum Bill Rate: Yes

Hours/Units per day: 8

Days per week: 5

AM: Stacy Walker

Hybrid Schedule - Will be set as needed

The Business Analyst 1 position acts as the escalation point for high priority support issues; serves as a subject matter expert for one or more custom applications; serves as liaison to the technical team; provides analyses for management review and ensures that quality standards are followed.

Performs diagnostics, works with technical and non-technical team, and recommends changes. Monitors the team s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. Manages expectations at all levels: customers/end users, stakeholder and program leadership. Develops system usage materials, reports and guidelines on system use and services.

Required / Desired Skills

Skills

Required/Desired

Years of Experience

Last Used

Experience in an IT field of specialty

5 years

Experience in a lead role

2 years

Experience using Salesforce Customer Relationship Management

2 years

Experience using ServiceNow Customer Service Management

2 years

Strong organization and communication skills, both written and spoken

2 years

Strong troubleshooting and problem-solving skills

Required

Question

Description

Answer

Question 1

Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program.

Answer

Thanks & Regards,

Anthony Kumar Guvvala

ERP Analysts, Inc.

Direct:

Email : |Fax: .

Workday Certified Partner |Oracle Gold Partner | CMMI Level3

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.