Endpoint Management Specialist (SCCM/Intune Engineer)

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Key Responsibilities:

• SCCM Administration and Design: Administer and assist with designing the organization's SCCM environments to ensure efficient and secure endpoint management.
• OS Deployment Engineering: Plan, deploy, and manage OS updates and upgrades.
• Workstation Patching (Microsoft & 3rd Party): Ensure workstations are up-to-date with the latest security patches and updates.
• GPO Administration: Assist with design, Implement, and support GPO settings for workstations.
• Windows Autopilot: Implement and manage Windows Autopilot for streamlined device provisioning and configuration.
• Mobile Device Management: Assist in the Security design and manage mobile devices, enforce security policies.
• Task Sequence Maintenance: Develop and manage deployment sequences for consistent software installations.
• Application Packaging: Package and distribute software applications, manage application lifecycle.
• Workstation Engineering: Design and implement workstation configurations, optimize performance and security.
• Emergency Workstation Recovery: Develop and manage processes for emergency workstation recovery to ensure business continuity.
• Tier 4 Support for Server Management: Provide advanced support for the IT Systems Reliability team.
• Monitoring and Troubleshooting: Monitor and troubleshoot SCCM-related issues, ensuring optimal performance and availability.

Qualifications:

• Minimum 5 years of experience in endpoint management with SCCM infrastructure and Microsoft Intune in an enterprise environment.
• Bachelor's degree or higher in Computer Information Systems or an equivalent field or a combination of education and experience that provides equivalent knowledge
• Extensive experience in MECM administration and OS deployment.
• Advanced knowledge of workstation patching and mobile device management.
• Experience with application packaging, workstation engineering, and emergency recovery.
• Familiarity with monitoring and troubleshooting MECM environments.

Looking for:

• Microsoft Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Endpoint Administrator Associate
• Microsoft Certified: Azure Fundamentals
• Microsoft Certified: Windows Server Hybrid Administrator Associate

WORK LOCATION - Taylor, TX:

• Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management
• On-site schedules are flexible or may be rotated based on business needs as determined by the Manager
• Remote work is required to be performed from your Texas residence.
• Employees may opt to work on-site more than required or 100% of the time

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-DN

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:
$90,220 - $153,380