Level 2 Support

Full Time

    Skills

    TechnicianPCITHelp DeskDesktopComputerNetworkTCPIP

    Job Description

    Job Description

    Level 2 Support Tech
    Salt Lake,
    6 Month Contract to hire
    $21.00 to $30.00 per hour

    Job Description,

    Our client is currently seeking a Level 2 Technician to work in our network operations. The candidate must be familiar with the windows environment and able to troubleshoot common PC and network problems. They will resolve IT related issues for our clients' customers business and set up workstations and interact with customers at the customers' site.

    Required Skills
    • Help Desk and Desktop Support- Provide technical assistance and support to our customers via the phone and email and onsite
    • Microsoft windows operating system
    • Computer, Network + certification
    • Server and Hyper-V experience
    • Ensuring all incidents received are tracked, escalated, and resolved in line with internal support procedures.
    • Set up new equipment
    • Backup and recovery
    • Customer facing experience

    Nice to have
    • Excellent time management, decision making, prioritization and organization skills
    • Working knowledge of networking protocols (TCP/IP), networking infrastructure
    • Working knowledge of antivirus and firewall solutions


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    In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at -
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