Overview
Skills
Job Details
Hiring: W2 Candidates Only
Location: USA
Key Responsibilities:
- Configure and maintain ITOM, HAM, and SAM modules in ServiceNow.
- Perform system administration tasks, including user management, access control, and workflow automation.
- Support instance upgrades, patching, and system performance tuning.
- Troubleshoot and resolve technical issues and system errors.
- Ensure compliance with ServiceNow best practices and governance policies.
Required Skills:
ServiceNow Certified System Administrator (CSA) is required.
Experience with Automated Test Framework (ATF).
Exposure to ServiceNow App Engine and Flow Designer.
Understanding of CMDB and Discovery.
Knowledge of Employee Service Portal and custom widget development
4-year college degree or equivalent technical study - Preferred - 4 Years
Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
Familiarity with Agile/Scrum methodologies.
ITIL V4 Foundation Certification Preferred
| Skill | Required / Desired |
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| Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay). | Required | ||
| ServiceNow Certified System Administrator (CSA) | Required | ||
| Experience with Automated Test Framework (ATF). | Required | ||
| Exposure to ServiceNow App Engine and Flow Designer. | Required |
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| Understanding of CMDB and Discovery. | Required |
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|
| Familiarity with Agile/Scrum methodologies. | Required |
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| 4-year college degree or equivalent technical study | Desired |
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| ITIL V4 Foundation Certification | Desired |
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