Site Reliability Engineer - Observability

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Site Reliability Engineer is responsible for ensuring the dependability of our firm's most critical system applications. This role will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications' reliability, performance, and capacity.

Primary Responsibilities

• Ensures a holistic view is taken of our system applications' overall health
• Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
• Collaborates with team members to improve the company's engineering tools, systems and procedures
• Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
• Tests installed software for malfunction detection
• Identifies and resolves business systems issues
• Measures effectiveness and efficiency of existing systems
• Develops and implements strategies to improve systems
• Monitors and tests system performance
• Assists management with auditing team processes and procedures on a routine basis
• May provide guidance and advice to junior engineers
• May take responsibility for managing moderate to complex projects

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• High School Diploma or GED and nine (9) years of related experience
• Or Bachelor's degree in Computer Science, Computer Engineering or a related field and five (5) years of related experience

Skills and Competencies

• Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
• Ability to conduct system analysis to detect issues with performance
• Ability to develop and implement technology solutions to resolve technical challenges
• Ability to manage multiple projects simultaneously
• Knowledge of software testing techniques, code optimization and software debugging
• Strong communication, analytical and problem-solving skills
• Strong executional capabilities
• Thorough understanding of software structures, hardware, computing systems and how to integrate them

Desired skills for this specific opportunity

• Cloud technologies: Support resources operating in AWS, Azure
• Observability: Prior experience using a Commercial Observability/APM solution (Dynatrace, New Relic, Datadog, AppDynamics, Honeycomb
• Monitoring and Logging: Solid familiarity with Splunk, Elastic, OpenSearch, Prometheus, Grafana
• Prior SRE role
• Experience supporting and troubleshooting issues with critical business apps.
• Sound knowledge of servers, infrastructure, load balancers, storage etc.
• Operating Systems competency: solid understanding of Unix/Linux and windows
• Technologies: Kubernetes, Containers, serverless
• Languages/Programming: One or more of the following: Bash or ksh, Powershell or any other common computer language
• IAC: Prior experience writing and utilizing Terraform.
• Cloud cert(s): AWS Solutions Architect Associate or AWS DevOps Associate

Although this position may primarily work offsite, associate must be located within a reasonable driving distance (75 miles or less) of Birmingham, AL /Atlanta, GA/ Nashville, TN/ or Charlotte, NC. Regions will not provide relocation assistance for this position. Exceptions to the geographic location requirement may be made for current Regions associates.

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:
$105,965.60 USD
50th Percentile:
$143,540.00 USD
Incentive Pay Plans:
Opportunity to participate in the Long Term Incentive Plan.

Location:
Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.