QA Engagement Manager

Overview

On Site
$100,000 - $140,000
Full Time

Skills

QA Manager
Guidewire
Pega
Salesforce.com
SAP
Extract
Transform
Load
ETL
Generative Artificial Intelligence (AI)
QA Management
Quality Assurance
Acceptance Testing
Application Lifecycle Management
JIRA
KPI
Regulatory Compliance
Reporting
Automated Testing
HP LoadRunner
Stakeholder Engagement
Testing
Tosca
Selenium
Insurance
Agile
Dashboard

Job Details

Job Role: QA Engagement Manager

Location: Schaumburg, IL

Job Description:

Must Have Technical/Functional Skills

Expertise in Guidewire/Pega/Salesforce/SAP/ETL, functional and automation testing, and Agile SDLCs

Strong understanding of manual, automation, performance, and UAT testing. With an exposure to GenAI technology

Experience with testing tools like Selenium, JIRA, ALM, Tosca, LoadRunner, etc.
5+ years of Commercial Insurance experience as Test Lead/Test manager

Roles & Responsibilities

An experienced QA Engagement Manager to lead the end-to-end transition of the Testing Portfolio for CUSTOMER Insurance and will be responsible for leading the Quality Assurance Center of Excellence (QA CoE) across all projects, ensuring strategic alignment with business goals, and driving transformation initiatives across all segments. This role demands deep expertise in stakeholder engagement, delivery governance, and cross-functional leadership.

Act as the primary point of contact for CUSTOMER s testing leadership during transition.

Develop and execute stakeholder engagement plans, ensuring transparent communication and alignment with project goals.

Facilitate governance forums, workshops, and strategic connects to drive consensus and resolve conflicts

Risk & Compliance - Identify transition risks and develop mitigation plans.

Ensure all testing artifacts, environments, and tools are transitioned securely and compliantly.

Support CUSTOMER s audit and compliance teams with required documentation.

Metrics & Reporting - Define KPIs for transition success (e.g., defect leakage, test coverage, KT effectiveness).

Provide weekly dashboards and executive summaries to CUSTOMER and internal leadership.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.