Endpoint Systems Administrator II

Endpoint Systems Administrator II - Hybrid Position

Location: Oklahoma City, OK

Description
Assists in the maintenance of the Endpoint Infrastructure Services (JAMF, SCCM, Horizon & WorkSpace One) environment by identifying system requirements, installing upgrades; monitoring system performance, managing hardware and software maintenance and licensing, documents technical configuration, and performs related tasks.
 
RESPONSIBILITIES
System Maintenance:

• Assists in establishing system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure and integrations.
• Assists in establishing system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
• Maintains system performance by assisting in system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to senior team members or vendor.
• Assists in the implementation and maintenance of Infrastructure Software components (SCCM; SharePoint; AD; Replication Software)
• Cert Creation and Management
• Assists in securing system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
• Assists in Upgrading systems by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
• Prepares users by designing and conducting training programs; providing references and support.
• Assists in creating scripted packages for application and configuration delivery to the enterprise workstations
• Meets financial requirements by submitting information for budgets; monitoring expenses.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Documentation:

• Documents specific duties, activities, problems solved and issues resolved
• Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.
• Performs training.

Miscellaneous:

• Attends meetings and serves on committees, as requested
• Regular attendance as required
• Performs additional duties and assignments as requested

 
Education/Certification:

• Bachelor Degree Required
• Microsoft Certification a plus

Experience Required:

• 3 - 5 years technology operations
• 2 - 4 years of Endpoint Systems Administration (JAMF, SCCM, Horizon & WorkSpace One).

Knowledge of:

• System Administration
• LAN Knowledge
• Proxy Server
• Microsoft Operating Systems (client and server)
• AD/SCCM/Sharepoint/Exchange
• Cert Management
• Redundant Systems
• WWW/HTML
• PowerShell and other scripting languages
• Emerging technology trends

Skills and Abilities:

• Evaluate critical systems, prioritize workflow and determine solutions
• Excellent written and verbal communication skills
• Interpret and apply laws, regulations and policies
• Provide technical assistance for computer problems
• Read and understand technical manuals
• Work for extended time at keyboard/terminal
• Maintain effective working relationships with supervisor and coworkers
• Work flexible hours, including weekends and evenings