Software Engineer Practitioner

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Description:

• Manages user accounts, roles, and permissions within Jama Connect.
• Configures and maintains Jama Connect workflows, including custom fields, forms, and integrations. Implements and maintains security policies and access controls.
• Monitors system performance and identify potential issues.
• Designs and implements solutions to improve data management, reporting, and automation within Jama Connect. Identifies opportunities to improve Jama Connect workflows and processes through automation and custom development. Collaborates with teams to understand their requirements and translate them into technical solutions.
• Creates and maintains documentation for custom developments in form of confluence pages.
• Provides technical support to users on all aspects of Jama Connect, including custom applications and integrations.
• Troubleshoots user issues and provide timely solutions.
• Develops training materials and workshops for new and existing users.

• Familiarity with Jama Connect as an administrator or a similar role. Strong understanding of requirements management principles and best practices.
• Excellent knowledge of Jama Connect features and functionalities. Experience with configuring workflows, custom fields, and integrations.
• Experience developing custom solutions for Jama Connect using the Jama Connect API. Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.
• Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels.

• 2-5 years

• Experience with Agile development methodologies. Experience with Jira or other project management tools.
• Experience with scripting or automation tools. Basic python development experience and some experience using REST APIs.
• Knowledge on configuring or maintaining cloud and container platforms (i.e. AWS, Azure, Google Cloud Platform, Docker) would be an asset.

• Bachelor's Degree in Computer Science, Computer Information Systems or Computer Engineering

• Masters.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.