Program Test and Quality Assurance Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Program Test and Quality Assurance Analyst for a contract assignment with one of our premier Utility services clients in Tampa, FL.

Responsibilities :
This position is responsible for leading the test and quality assurance efforts for new and enhanced software applications and SaaS solutions. The Program Test and QA Analyst will develop, execute, and oversee comprehensive test plans, ensuring the delivery of high-quality, robust, and secure applications. This role requires deep technical expertise in testing methodologies, strong analytical skills, and the ability to work within development teams. Collaborating closely with internal subject matter experts, this role will drive strategic initiatives, identify and resolve defects, mitigate budget risks, and develop effective process improvements.

• Provide strategic leadership in cross-functional collaboration with program and project managers, developers, and analysts to shape project vision and architect robust, enterprise-aligned test strategies that ensure the integrity and scalability of software and SaaS solutions. 15%
• Develop detailed test plans, test cases, and test scripts, covering functional, integration, regression, performance, and security testing.15%
• Estimate testing efforts and contribute to project timelines and resource allocation discussions.10%
• Lead the development of the test strategy and oversee the execut [HS1] [MT2] ion of test cases, identify, document, and track defects using appropriate bug tracking systems.10%
• Perform thorough root cause analysis for identified defects and work closely with development teams to ensure timely resolution.10%
• Lead ad-hoc testing and exploratory testing to uncover issues not covered by formal test cases. 10%
• Actively contribute to the continuous improvement of testing methodologies, processes, and tools within the department. 10%
• Develop and maintain departmental test procedures, standards, and reporting mechanisms, aligning with overall IT standards. 10%
• Utilize and advocate for automation testing where appropriate, assisting in the development and maintenance of automated test suites. 10%
• Collaborates extensively with development teams, product management, project management, business analysts, end users, and various business units to ensure quality throughout the software development lifecycle.
• Interacts with vendors for testing tools, platforms, or services as needed, focusing on technical evaluation and integration.

Required Skills:

• Bachelor's degree in Computer Science, Management Information Systems, Engineering, or Information Technology (in lieu of degree, additional years' IT test work experience may be considered).
• A minimum of 4-6 years' experience in managing IT projects. In lieu of bachelor's degree, a minimum High School diploma and 10 years of IT test work experience may be considered.
• Strong leadership, planning and organizing, and interpersonal skills.
• Strong Program Management Office (PMO) experience.
• Must have demonstrated sound technical knowledge in areas relating to Systems Development Life Cycle (SDLC), Program Management Office (PMO), and project portfolio analysis.
• LEADERSHIP COMPETENCIES:
  • Speaks up on Safety, Health and the Environment
  • Takes Ownership and Acts with Integrity
  • Drives Operational Excellence for Customers
  • Builds Strong, Collaborative Relationships
  • Develops People and Teams
  • Cultivates Innovation and Embraces Change
  • Thinks Strategically and Exercises Sound Judgment

Preferred Skills:

• Master's degree in business administration, Computer Science, Management Information Systems, or Information Technology related discipline.
• Holds an industry-level certification (IT or Project Management).
• 3 years of Program Management Office supervisory or IT management experience.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.