Overview
On Site
USD 121,000.00 - 172,500.00 per year
Full Time
Skills
Productivity
Art
Customer Service
Field Service
Technical Direction
Scalability
User Experience
Software Development
Continuous Improvement
Risk Management
Emerging Technologies
Supervision
Computer Science
Visualforce
Data Modeling
SOAP
API
Apex
Oracle Application Express
Generative Artificial Intelligence (AI)
React.js
Amazon Web Services
Amazon S3
Storage
Agile
JIRA
Communication
Collaboration
Organizational Skills
Attention To Detail
JavaScript
Salesforce.com
Cloud Computing
Sales
Artificial Intelligence
Conflict Resolution
Problem Solving
Innovation
Finance
Leadership
Life Insurance
LinkedIn
Legal
Job Details
Location Designation: Hybrid - 3 days per week
As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.
We are currently seeking a Salesforce Developer to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Developer, you will play a key role in leading the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with technology analysts, developers and business stakeholders to customize and optimize our Salesforce platform while also contributing to the broader Customer Service Representative, Field Service, and Agent Desktop strategy.
What You'll Do:
What You'll Bring:
Salesforce Certifications:
Must hold three or more mandatory Salesforce certifications:
Optional but highly preferred Salesforce certifications:
Pay Transparency
Salary Range: $121,000-$172,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92672
About NY Life Insurance Company
Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Required Legal Notices - All Candidates Please Click Here
As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.
We are currently seeking a Salesforce Developer to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Developer, you will play a key role in leading the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with technology analysts, developers and business stakeholders to customize and optimize our Salesforce platform while also contributing to the broader Customer Service Representative, Field Service, and Agent Desktop strategy.
What You'll Do:
- Lead the Salesforce development and provide technical direction for the Service Experience VS.
- Develop and customize Salesforce applications using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
- Design, develop, test, and maintain high-quality software solutions using both front-end and back-end technologies to meet business needs.
- Architect, evaluate, and refine Salesforce applications and infrastructure to enhance scalability, security, and performance while aligning with business objectives and best practices.
- Strong interpersonal skills to work with business stakeholders and technology partners to deliver and enhance new/existing capabilities.
- Troubleshoot and resolve issues within the Salesforce and cross-platform environment to ensure optimal performance and user experience.
- Optimize the software development lifecycle and enhance Salesforce applications through continuous improvement, automation, and risk mitigation.
- Document and maintain technical artifacts to ensure up-to-date records of application states and system configurations.
- Quickly learn and apply new technologies while staying current with the latest Salesforce features, best practices, and emerging technologies to enhance business solutions and system capabilities.
- Foster a collaborative team environment, work closely with colleagues to drive innovation and achieve business goals.
- Ability to work independently with minimal supervision and deliver high-quality outcomes.
What You'll Bring:
- Bachelor's degree in Computer Science, Engineering, or a related field of study is required
- 7+ years of hands-on experience in Salesforce development and administration.
- Expertise in Apex, Visualforce, and Salesforce Lightning (experience with LWC a plus).
- Strong understanding of the Salesforce data model, security, and sharing rules.
- Skilled in REST/SOAP API integrations and other Salesforce integration tools.
- Proficient in Apex controllers, Triggers, Batch Apex, and programmatic solutions.
- Experience working in complex Salesforce environments, especially Service Cloud.
- Hands-on with declarative tools (Flows, AppExchange) and integrations.
- Experience with Agentforce, Einstein, and GenAI highly preferred.
- Strong knowledge of ReactJS, JavaScript, and SLDS framework.
- Familiar with cloud platforms (AWS/S3) and storage technologies.
- Familiar with Agile methodologies and JIRA.
- Strong communication, collaboration, and organizational skills.
- Detail-oriented problem solver who thrives in fast-paced, team environments.
Salesforce Certifications:
Must hold three or more mandatory Salesforce certifications:
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform Developer
- Salesforce Certified Platform Developer II
- Salesforce Certified JavaScript Developer
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Platform Integration Architect
Optional but highly preferred Salesforce certifications:
- Salesforce Certified Platform Data Architect
- Salesforce Certified Platform Sharing and Visibility Architect
- Salesforce Certified Sales Cloud Consultant
Pay Transparency
Salary Range: $121,000-$172,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92672
About NY Life Insurance Company
Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Required Legal Notices - All Candidates Please Click Here
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.