Linux Administrator I

Linux Administration I

SATX

ship*

Carries out information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, and network telecommunications. Follows escalation protocol for complex issues and collaborates with the upper tier to reach resolution.

Essential Duties and Responsibilities:
* Monitors and supports the information technology and systems infrastructures.
* Conducts analysis including planning, designing, and evaluating a variety of information technology tools.
* Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades.
* Troubleshoots and resolves problems in an efficient manner with minimal supervision and escalates items that are more complex and works in partnership to reach resolution.
* Implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.
* Runs tests on and maintains operating system and related software.
* Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
* Performs root cause analysis, diagnostics, and monitoring on various production systems.
* Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. May evaluate new technologies and releases.
* Effectively creates and maintains relevant systems documentation and user guides.
* Assists with creating and reviewing technical system recovery plans to reduce down time if an outage were to occur.
* Reviews the problem management register and identifies actions.
* Interest or motivation to learn and apply scripting methodologies to automate tasks.

Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
0-3 years of experience in information technology, systems administration or other IT related field.


Other Job Specific Skills
* Strong knowledge of RHEL Operating Systems and containerization.
* Applies standard methodology, techniques, procedures and criteria.
* Ability to analyze, troubleshoot and resolve basic/routine system hardware, software or networking related problems.
* Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a project participant.
* Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
* Exceptional customer service skills.
* Experience preferred with cloud infrastructure, digital workspace, and storage technology.

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