Security Systems Technical Specialist 3 - Boulder, CO

  • Boulder, CO
  • Posted 35 days ago | Updated 11 hours ago

Overview

On Site
USD 94,425.00 - 151,080.00 per year
Full Time

Skills

Standard operating procedure
Physical security
Systems design
Professional development
Laboratory equipment
Tier 3
System administration
Instructional design
Test plans
Effective communication
Computer science
Computer engineering
Systems engineering
Information systems
Data Analysis
File management
Time management
Apache Axis2
Operating systems
Microsoft Windows Server
Security operations
System integration
Database design
Network protocols
TCP/IP
RS-232
Access control
Digital video
Network+
Insurance
Military
Collaboration
Productivity
Leadership
Research
Design
Software development
Evaluation
Documentation
Mentorship
Management
Schematics
SOW
Software deployment
Training
Administration
Supervision
Presentations
HID
Virtualization
Microsoft Windows
Linux
VMware
CentOS
Docker
Kubernetes
Scripting
JavaScript
Windows PowerShell
Python
SOAP
XML
JSON
Computer networking
TCP
UDP
RTP
RTSP
Virtual machines
Network
Unix
Cloud computing
Cisco Certifications
CompTIA
Writing

Job Details

We offer an excellent benefits package including
  • A competitive salary
  • Medical, dental, vision, life, and disability insurance
  • Paid-time off
  • Tuition reimbursement
  • 401k Retirement Plan
  • Military Reserve pay offset
  • Paid maternity leave

Pay Range: $94,425 - $151,080

Application Deadline Date: 06/28/2024

Position Summary

The Technical Specialist is a system(s) specialist and Subject Matter Expert (SME). This role requires designing, evaluating and deploying security solutions and technology to improve our customers' physical security posture. This position requires in-depth knowledge and understanding of how to protect people and facilities by deploying tried and true solutions as well as cutting edge technology. You should be able to quickly and thoroughly understand customers' needs and translate that into systems design and solutions that can be deployed at scale globally. The technical specialist will collaborate frequently with cross-functional teams to implement solutions and promote buy-in. Ability to drive productivity and exhibit professional development.

Essential responsibilities and activities include but are not limited to:

Lead research, development and design of new and existing security systems solutions.

Setup, configuration and integration of security solutions in lab environments.

Ensure test lab equipment is maintained and kept up to date.

Perform test and validation of security solutions.

Programming and integrating of global enterprise security solutions in lab and pilot environments.

Develop evaluation plans and documentation.

Present solutions and outcomes to stakeholders and leadership.

Provide mentoring and oversee support engineers.

Read blue prints, schematics and statements of work (SOW).

Perform and manage Pre-Installation, Test and Check-Out (PITCO) on systems designs and equipment in a lab/pre-deployment setting.

Read and interpret engineering drawings.

Analyze production physical security systems performance and recommend improvements.

Provide Tier 3 support on complex production systems issues to system administration and other partner teams and customers.

Provide training on newly deployed security systems to cross-functional teams, including the development of training documentation, videos, and other training tools.

Organize and prepare detailed documentation of solutions designs, features, test plans, solutions and pilot summaries, configuration and administration guides.

Interface with internal and external customers.

Coordinate with field personnel and/or engineering team to discuss any potential installation issues.

Document and provide updates to stakeholders and team on progress, blockers and recommendations.

Effective communication with customers, manufacturers, vendors and system administrators.
  • Develop further expertise within the client's environment.

Perform all duties with minimal direct supervision.

Position/Candidate Requirements

Demonstrate significant technical experience (7+ years) and a Bachelor's Degree (Bachelor in Computer Science, Computer Engineering, Systems Engineering, Information Systems, Data Analytics) or similar programs. Or have 10+years of experience with a high school diploma / GED.

Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision.

Support and author playbooks, white papers for information sharing and collaboration.

Strong oral, written and presentation skills.

Demonstrated background working with multidisciplinary teams.

Demonstrated time management and organization skills to meet deadlines and quality objectives.

Ability to travel domestically and internationally up to 5-10% of the time.

Desired / Advantageous Qualifications:

Working knowledge and/or certification with electronic security systems and applications like CCURE (Software House), Genetec, Lenel, Milestone, HID, Axis, 2N, Geutebruck and/or others.

Working knowledge and/or certification for general purpose operating systems and virtualization platforms (i.e. Windows, Windows Server, Linux, VMware, CentOS, Docker, Kubernetes, etc.).

Familiarity with physical security designs, standard operating procedures, and security operations.

Programming and scripting experience (i.e. Javascript, PowerShell, Python), experience with systems integration tools and protocols (e.g. APIs, SOAP and REST, XML/JSON), database design and query development.

Working knowledge and/or certification with communications and network protocols and services including TCP/IP, RS232, RS485, networking knowledge (TCP, UDP, RTP, RTSP and others).

Certification in CCure 9000 Access Control System, Lenel or others

Certification in DVTel/Flir Digital Video Systems, Genetec, Milestone VMS, Axis or others

Experience and knowledge of networks, network equipment and administration

Experience and knowledge of Windows and UNIX Operating Systems

Experience and knowledge of virtualization and cloud environments

CCNA, CompTIA A+, CompTIA Network+ Certifications or similar

Abilities:

Exposure to computer screens for an extended period of time.

Sitting for extended periods of time.

Reach by extending hands or arms in any direction.

Ability to use a keyboard.

Listen to and understand information and ideas presented through spoken words and sentences.

Communicate information and ideas in speaking so others will understand.

Read and understand information and ideas presented in writing.

Apply general rules to specific problems to produce answers that make sense.

Identify and understand the speech of another person.

About MC Dean, Inc