Team Lead, Software Development and Systems

Software Development, Perl, Javascript, Python, Rails, JIRA
Full Time
Telecommuting not available Travel not required

Job Description


Job Title: Team Lead, Software Development and Systems

Supervisor Title: Manager, Educational Technology Development & Systems

Please complete your application on job number 17001606

Department: Educational Technology Services / Tufts Technology Services

Department Summary

Viewing technology in the context of work, scholarship and campus life, Tufts Technology Services (TTS) is a university-wide service organization committed to delivering technology services that support Tufts’ mission of teaching, learning, research, and service. Understanding that IT enables innovation, TTS prioritizes holistic, human-centered design strategies to create timely and intuitive services, applications and tools that differentiate the Tufts experience.


Across our diverse and creative teams, we engage and focus our collective talent to strengthen Tufts’ strategic IT capabilities. To keep pace with our community’s emerging needs, we continue to evolve our competencies across four main families of practice, including Planning and Design, Service Delivery and Operations, Data Strategy, and Academic Technology.


Thinking and acting strategically with technology occurs through strong partnerships and an engaged community. Additionally, for technologies to take on integral meaning to our work, we also need reliable and consistent support in using them. With staff across all of Tufts’ campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community and to enable the broadest possible access.


Come join our collaborative, flexible work environment, where leadership is valued at all levels of the organization, and opportunities abound to work with leading technologies and learn new skills.


Job Summary

The Software Development Team Lead is responsible for managing and coordinating the work of the software development team of four professionals responsible for the operation of systems in support of health sciences education.  This exciting new position will play a leadership role in the university’s move to our Next Generation Learning Management system including managing the integration or replacement of tools specific to health sciences education. The team lead will work with Educational Technology Services (ETS) colleagues to determine the best approach, document the architecture for the proposed solution, and work with the team to implement the solution. This position includes project management, resource management and software development responsibilities.



Essential Functions:      

Resource and Project management:

Provides day-to-day supervision and operations of the health sciences technical team, which is comprised of a Principal Software Engineer, Senior Software Engineer, Programmer Analyst and a Systems Administrator. Provides advice, guidance, encouragement, and constructive feedback to staff. Communicates project and service objectives to team members. Manages and coordinates development efforts including managing the integration or replacement of tools and investigating new software, development technologies, and approaches that enhance development team effectiveness and address academic technology challenges and opportunities across the university. Responsible for ensuring team completes assigned tasks within committed timeframes and standards. Defines and recommends requirements to senior leadership.  Escalates issues as needed. 40%

Software development

  • Develops, implements and tests application software, and works on multiple moderate to complex projects as a team member, developing, extending, and integrating software and services that enhance teaching, learning, research, and collaboration across the university.
  • Builds applications based on specifications and contributes to all aspects of application development, including architecture, automated test development, and deployment. 
  • Works with an interdisciplinary team to develop, enhance, and integrate applications that enable and add value to teaching, learning, and research activities. 
  • Assists with translating requirements gathered from clients into use case scenarios, functional specifications, and application architecture designs.
  • Performs the analysis, design, development, and delivery of technology-based teaching, learning, and research solutions that meet functional, technical, and UX requirements, while ensuring processes are upheld throughout the application development lifecycle.
  • Programs application code, develops unit tests, and implements configuration changes.
  • Assists with quality assurance and testing of applications and services developed.   
  • Participates in assessing and making decisions as to the best technological solutions to apply to different situations.
  • Creates documentation for developers, service maintainers, and customers.         50%

Other duties

  • Participates actively in Tufts Technology Services and Educational Technology staff events and meetings, including regular meetings with project teams for each application or service.
  • Proactively tracks own work, communicating with colleagues, clients, and supervisor to enable steady progress toward goals, re-prioritizing in dialogue with supervisor 10%    


This description is not intended to be all-inclusive.

Employee may perform other duties as assigned to meet the ongoing needs of the organization.


Minimum Required Experience, Education, Background, And Certifications/Licenses

  • Bachelor’s degree in a related field and 3+ years of relevant work experience.
  • Demonstrated ability to lead a software development team and build relationships with people at a variety of levels of the organization.
  • Demonstrated ability to successfully manage, launch and deliver a single project or project element, and/or manage a service in IT or a specific field.
  • Experience with Perl.


Additional Preferred Experience, Education, etc. 

  • Project management skills
  • Experience with the following languages: JavaScript, Python, Rails.
  • Experience with JIRA and Confluence.

Posted By

Sheethal Surrendran


Dice Id : RTL941989
Position Id : 139705
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