.Net/C# Crystal Reports Developer

C#, CSS, .Net, SQL Queries, Accela, Oracle, Crystal Reports, JavaScript
Contract W2, 1 year
Telecommuting not available Travel not required

Job Description

Please note that this is a 1 year contract position.

Job Responsibilities: 
• Development of crystal reports using direct SQL queries from the Accela Oracle database and writing ad-hoc and saved search reports using the native application reporting tool. 
• Gathering of business requirements to document specifications for reports development. 
• Interact with Accela application and reports users in reports testing and production maintenance. 
• Development and implementation of processes for reports and application support and maintenance. 
• Develop and maintain scheduled and/or online scripts for the Accela system. 
• Provide production support for the Accela application by assisting in ad-hoc development, implementation processes or support maintenance. 
• Follow through on all issues and customer inquiries to ensure they are resolved in a timely manner. 
• Prioritize and assign target completion dates for fixes and change controls in conjunction with the client and team members. 
• Enforce the client’s business processes and operations when supporting the business applications users and vendors and for business applications maintenance (i.e. version upgrade, apply patch, etc.) 
• Ensure the change control process is followed for all fixes and change controls. 
• Ensure the escalation process is followed for all issues and coordinate the effort to resolve the issues in a timely manner. 
• Lead the effort to perform root cause analysis for issues and design solutions to avoid recurrence of the same issue. 
• Interact with city staff and vendors in resolving issues and other business related matters in maintaining the Accela websites, payment portals and business applications. 
• Develop custom applications/modules and other programs in support of business operations service initiatives. 
• Able to support the city departments 24x7 business operations and be available onsite during the city’s business hours. 

Skills Required: 
• Educational background preferably in the fields of Computer Science or Computer Engineering 
• Must have minimum 2 years of business applications maintenance support and/or development experience 
• Must have 2 to 5 years working experience in crystal reports development preferably using the latest version of Crystal Reports. 
• Must have working experience and functional knowledge of the Accela Permits and Land Management software. 
• Proven work experience as an applications developer. 
• Must have hands-on programming experience with JavaScript/Java or any of the following: HTML, ASP, .NET Framework, CSS, C#, VBScript. 
• Must have working experience in providing production support for business applications or maintaining business applications including troubleshooting and resolving application related issues. 
• Must have working experience or knowledge with Oracle databases. MS SQL Server database management experience a plus. 
• Must have hands-on programming experience using SQL, PL/SQL. 
• Must have excellent verbal communications and interpersonal skills and technical writing/documentation skills 
• Must have the ability to work in a team environment 
• Must have the ability to multi-task and provide off-hours support for production related business applications issues and/or technical environment support 
• Must have the ability to train application users and produce technical documentation and/or user guides 
• Must have good problem solving, organization and planning skills 

Optional Skills: 
• Working knowledge of Accela Automation development is desirable 
• Working knowledge of Accela Citizen Access Portal is desirable 
• Working knowledge of Accela Tidemark System is desirable 
• Hands-on programming skills in one or more of the following: PHP, .NET MVC, VBScript and knowledge of Java/JavaScript, mobile app development (iOS and/or Android) is a plus 
• Working knowledge in website development and/or maintenance is a plus 
• Working knowledge of SharePoint application development is a plus 
• Working knowledge in using third-party open-source portals (i.e. WordPress) is a plus 
• Working knowledge in developing and maintaining reports using COGNOS or any other industry equivalent tools is a plus 

For consideration, please reference job number 3239

Posted By

San Francisco, CA

Dice Id : NETSO
Position Id : 3239
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