Software Support Analyst

  • TeamSoft,
  • Madison, WI
ITSM, ITIL, Software Support, Software Analysis
Full Time
Depends on Experience
Work from home not available Travel not required

Job Description

TeamSoft is looking for a Software Support Analyst for a direct-hire role in Madison, Wisconsin. As a Software Support Analyst, you serve as the bridge between development teams and business users and solve complex software production issues by using technical, analytical, and communication skills.

Required Qualifications:

  • Effective planning, organization, and time management skills
  • Effective analytical and problem-solving skills
  • Understanding of the software development life cycle
  • Proven experience working in cross-functional teams
  • 2+ years of experience providing support in a SaaS product/application

Preferred Qualifications:

  • Experience working in an agile/scrum environment
  • ITIL Service Management tools
  • Experience working in a technical environment

*A full position description will be provided to qualified candidates.

Posted By

1350 Deming Way, Suite 250 Middleton, WI, 53562

Dice Id : 10110872
Position Id : 11390_Sppt_MSN
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