Software Implementation & Deployment Engineer

3+ yrs of SW implementation & deployment exp; MS SQL Server, .NET, SSRS, SSIS; Automation; Linux & Windows
Full Time
Depends On Experience
Telecommuting not available Travel not required

Job Description

Are you interested in changing the world of healthcare and human services? Do you want to work with innovative web and mobile software applications with great impact on society? Can you provide smart ideas and experiments about what’s possible? Do you work hard to help others to achieve their best results? Do you want to be amazed, inspired and proud of your job every day?


Mediware Information Systems, Inc. is a fast growing Top 100 Healthcare and Human Services Software company. We design and build products that are inspiring and make a real impact in people’s lives. We have 1000+ employees across the US, UK and Netherlands. Mediware’s portfolio of solutions currently includes long-term services and supports, behavioral health, blood solutions, cellular therapy, home care, medication management, rehabilitation and respiratory therapy. 


The Software Implementation & Deployment Engineer ensures that deployments of new applications or upgrades are planned and carried out correctly. The position is responsible for working closely with other Mediware teams and our clients during the technical phases of any given implementation project, ensuring the delivery of quality products and services on time and within budget. 


This role's primary responsibility is to act as a bridge between the software development staff, support, implementation, product management and the IT infrastructure / hosting teams to complete installation and carry out ongoing upgrades and maintenance of multi-tenant commercial software.  At the same time, this role determines whether the installed products interoperate and coexist correctly with existing systems.  A key success factor of this position includes coordinating the collection of both pre and post installation data and information essential to installing and configuring Mediware's products. This position will be expected to execute on technical projects which may consist of data conversions and consolidations, installation program modifications and the creation of third party integration tools, but not limited only to this.


Principal Functions of the Job


· Execute the installation and configuration of commercial software products in the Mediware hosting center for customers electing for a hosted implementation.  Serve as a knowledge expert in the installation of Mediware software products to ensure successful implementation and adoption for on premise customers.


· Perform coding tasks in RnD projects related to production software operations such as installation applications, setup kits, data management efforts and related components.


· Continuously improve the automation of software installations.  Be an agent of change for improving technical implementations and reducing mean time to install and the cost to deploy.  This means addressing bottlenecks in the installation processes and recommending changes to deployment methodologies while keeping the implementation schedule on track.


  • Timely and accurate reporting to client and Mediware management on the status of technical implementations
  • Work throughout the software development life cycle to ensure applications are scalable, available, efficient and configured and deployed for optimal performance.
  • Develop and support internal toolsets and services to integrate, deploy, and operate applications. Consult with and advise development, product, and operations teams on DevOps best practices and recommend solutions. 
  • Collaborate on infrastructure development and infrastructure testing efforts to meet rapidly growing systems.  Coordination proactively with the infrastructure team regarding things such as hardware provisioning and bandwidth requirements is important.
  • Improve automated application configuration, deployments, monitoring, management and incident response.
  • Work with other teams to resolve issues related to application configuration, deployment, or debugging.
  • Understand and adhere to policies regarding access to sensitive data to include PII and ePHI.
  • Participate in the training and/or mentoring programs as assigned or required.
  • Adhere to the Mediware Values and supports a positive company's culture
  • Responds to the needs and requests of clients and Mediware management and staff in a professional and expedient manner.
  • Other Duties As Assigned 


Required Education and/or Experience

  • Bachelor's degree in business, technology, or related field is preferred, or 5+ years of technical implementation experience in lieu of degree
  • 3+ years' experience with significant analysis and direct work experience in technical implementation of software with complex and large scale mission-critical software deployments
  • Experience in Configuring Microsoft stack components including SQL Server, IIS, .NET and Runtime.  This includes SQL Server components such as SSIS and SSRS
  • Deep understanding of the Windows operating system and Active Directory administration skills and adherence to security best practices
  • Experience with install technologies required.  Experience with install Shield and MSI based installation techniques including silent push and update methodologies preferred
  • Expertise in shell scripting, for example PowerShell, or language like Python preferred.
  • Application configuration and testing experience
  • Experience with configuration management tools like and containerization technologies.
  • Experience managing and deploying windows applications and infrastructure.
  • Must have good time management skills
  • Excellent troubleshooting, listening and problem-solving skills
  • Able to work in a fast paced deadline oriented environment
  • Customer focused
  • Works well in a team environment
  • Experience with deploying and managing enterprise-scale applications in a SAAS model.  Exposure to Citrix XenApp a plus


We're looking for talented individuals who want to use their skills to build a strong, technology-driven company. We offer competitive salaries, great benefits, a new Health Savings Account with a generous employer contribution and a casual and fun environment that encourages quality, creativity, and excellence. Enjoy all we have to offer. We invite you to join us. Apply today!


Mediware provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.


Applicants for U.S. based positions with Mediware must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.  



Dice Id : 1010775SC
Position Id : 581216
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