The Senior Technical Support Engineer has an understanding Network Security products and in-depth knowledge of environments in which they are deployed. The individual is highly experienced in multiple platforms and completes assigned duties with minimal direction from Technical Services Leadership. Routinely acts independently while researching and developing solutions to customer issues. Acts as a technical point of contact and is repeatedly sought by others to provide specialty knowledge to assist them in their problem solving. Routinely monitors and develops electronic content to enable customer self-sufficiency.
17296 W. 61st Ct. Golden, CO, 80403Contact