Business Analyst

Full Time

Job Description

Job Description

Business Analyst

Job Description:
  • The Business Analyst will plan, manage, lead and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies.
  • Provide leadership and work collaboratively with stakeholders including business, technology, and finance partners to support project benefits and changes to business processes, policies, and systems across single or multiple Lines of Business (LoB).


Customer:
  • Recognizing the importance of our customers - anticipating and meeting their evolving needs, as well as providing the kind of Legendary Customer Service that reflects standards and Guiding Principles.
  • Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
  • Analyze impacts on customers, stakeholders, employees, processes, and technology solutions to achieve business results
  • Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
  • Provide recommendations and direction based on the end to end customer experience when making decisions
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
  • Assess and ensure that customer and employee experience/stakeholder impacts are appropriately managed
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
  • Provide ongoing communication to key stakeholders, including the project sponsor, business project owner, and project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
  • Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
  • Identify and lead problem resolution to ensure customer needs are met
  • The Business Analyst contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
  • Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for the successful delivery of requirements
  • Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution


Shareholder - Business Operations:
  • Focused on executing better constantly reviewing our processes and finding ways to improve them; collaborating with internal and external business partners to improve operational efficiency and effectiveness.
  • Lead requirements management on the project(s) which are based on complexity, size, and budget as defined by the project governance levels
  • Provide leadership/guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
  • Identify scope changes and complete analysis to determine the impact to project benefits and risks
  • Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge, and understand requirements according to the requirements management discipline
  • Identify, document, and validate current state processes and work with the business and stakeholders to design the desired future state
  • Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
  • Collaborate with technology partners and provide recommendations to support the development of system requirements and design, testing plans, and artifacts/deliverables to ensure business needs are met
  • Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
  • Proactively identify and track requirements risks, issues, assumptions, dependencies, and constraints and anticipate and effectively manage risks related to requirements.
  • Align decisions to risk appetite
  • Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates
  • Contribute to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
  • Adhere to Enterprise project governance controls to ensure projects meet all performance, quality, and compliance standards and conform to appropriate disciplines
  • Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions
  • Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, manage deadlines and adjust to changing work priorities
  • Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners, and manager where appropriate Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
  • Develop efficient and effective solutions through analytical problem-solving
  • Support implementation / post-implementation activities as defined in the project plan


Shareholder - Financial:
  • Banks' commitment to financial responsibility and operating our businesses with excellence.
  • Own the delivery of high-level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests
  • Forecast, Define and manage the requirements effort including cost and timeline
  • Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required
  • Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified
  • Identify risks or issues with technology solutions or design that may impact the realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project
  • Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage costs to the project
  • Critique and analyze requirement change requests to challenge impact on original business needs as defined by the project charter
  • Solidify business needs including problem statements, business objectives, and strategic alignment to ensure accurate delivery of business requirements in support of the business case
  • Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements
  • May contribute with the business owner to define measures of success as defined in the project charter


Must Haves:

  • 8 years of experience will be considered as long as the candidate is solid with strong BA experience
  • Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
  • Basic ability to work independently and manage one time.
  • Basic knowledge of design techniques and principles involved in the production of drawings and models.
  • Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.
  • The ability to take initiative and drive results.
  • Good knowledge of Agile methodology
  • Experience with story Mapping and taking scope with user stories
  • Expert at diving into complex requirements and developing smaller stories
  • Able to negotiate and communicate timelines effectively
  • Good relationship management skills


Nice Haves:

  • Project management experience
  • Product Owner experience
  • Experience within the insurance industry/online sales

Note:
  • Strong leadership skills as the Business Analyst

About the Company:
  • As a top 10 North American bank, our client aims to stand out from its peers by having a differentiated brand - anchored in a proven business model and rooted in a desire to give its customers, communities, and colleagues the confidence to thrive in a changing world.
  • Our client engages in providing financial products and services. They offer various financial products and services, telephone, Internet, and mobile banking services, retail and commercial banking services, and wealth management services. The Wholesale Banking segment provides capital markets, investment banking, corporate banking products, and investment needs to companies, governments, and institutions in financial markets.

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Dice Id : gtt
Position Id : 22-04179
Originally Posted : 2 months ago
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