Device Logistics Specialist

Management
Full Time

Job Description

Company Description

pureIntegration is seeking a Device Logistics Specialist to join our company as a W2 contract role supporting the equipment managment. The candidate will ideally possess a strong logistics background with a focus on organization, inventory management, and customer service . They will be responsible for supporting our application partners' OTT device needs for the development of new and exciting third-party applications. This position will involve working closely with multiple teams of partner engineers, software engineers, device managers and testers within an agile development environment. More broadly, this will include being flexible and comfortable in a dynamic group where tasks or priorities may change rapidly.

Location: Philadelphia, PA

Work Arrangement: Contract W2 hourly role, initial contract period through 12/31/2021 with possible extension for additional year.

We Do Not Sponsor H1B Visas, or C2C

Responsibilities:
  • Manage the end-to-end device provisioning process to support external OTT Partners in their development and onboarding needs. This involves fielding and clarifying device needs, fulfilling those device requests, tracking & communicating device shipments and guiding partners through device onboarding and setup/troubleshooting
  • Setup and configuration of partner development tools access & manage firmware via our ability to push non-production firmware and maintain multiple firmware flavors on partner devices
  • Collaboration with device management team to ensure timely setup and shipment of devices to worldwide partner offices and provision courtesy services where needed
  • Provide partner support for any hardware issues, failures, and tools access configurations
  • Develop a comprehensive understanding of the device footprint, device capabilities and -specs in order to field and answer hardware related questions from our partners
  • Ensure our apps partners have a smooth, friendly, efficient experience with partner development device onboarding
  • Responsible for detailed tracking of partner device information and tools configuration
  • Closely work with Partner Management on the testing and troubleshooting of apps to solve bugs and performance problems

Qualifications:
  • Strong project management and operations skills
  • 2-4 years of technical project management and ops experience
  • Good technical skills balanced with a strong bias for action
  • Analyze technical problems and their implications quickly and take appropriate action
  • Good analytical and observational skills
  • Excellent customer service skills and attitude
  • Ability to quickly learn and become proficient with complex tools & dev environments
  • Experience with Jira and Confluence
  • Hands on experience with Splunk or similar analytics tools is a strong plus


Additional Information

All your information will be kept confidential according to EEO guidelines.

Are you self-motivated, collaborative, and client-focused? Are you looking for a challenging and rewarding career? Then pureIntegration would love to hear from you! Your career journey starts here!

pureIntegration, a systems integration company headquartered in the DC area, serves clients in the fastest growing industries - communications, media, and entertainment. Our industry-focused offerings and collaborative client approach has resulted in a 97% client satisfaction rating. As a leading service organization, we recognize our most valuable assets are our people, both as individuals and how they come together as a whole. As such, we encourage our team members to become fearless in exploring ideas and opportunities to act on them.

In over 16 years of Digital Transformation consulting and professional services, pureIntegration has successfully designed, integrated, and deployed winning solutions at scale which have resulted in measurable performance increases. Most importantly, we have done it while maintaining 97% client satisfaction for the past 15 years. With a rich heritage in Communications, Media and Entertainment, our diverse and expanding portfolio includes Fortune 500 enterprises spanning Utilities, Manufacturing, Insurance, CPG, Healthcare, Logistics and other select verticals.

pureIntegration is an Equal Opportunity Employer (EOE), qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Dice Id : RTL118721
Position Id : 879339453
Originally Posted : 4 months ago
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