Project Manager

Computer, Project Manager, Systems, IT, Project, Management, Release, Consult, CSP, Security
Full Time

Job Description

Job Description
Job Description

Computer World Services is seeking a Project Manager to support the U.S. Customs and Border Protection (CBP), Passenger Systems Program Directorate (PSPD), Systems and Technology Support Branch (SysTech) with and array of core capabilities, solutions and processes to enable CBP enterprise-wide PSPD specific application support and continued operations of PSPD systems. PSPD Systems are structured in the TECS (not an acronym) system framework, a law enforcement tool. TECS is the principal law enforcement system used by CBP Officers at the border to assist with screening and determinations regarding admissibility of arriving persons at ports of entry. The CBP/PSPD/SysTech support effort requires successful delivery of engineering, enhancements, and O&M support providing enterprise-wide, non-disruptive O&M services while realizing efficiencies where possible.

The Project Manager will oversee all aspects of the project and management of task order, leading a team on moderate to complex projects tasks. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide application and system analysis and long and short-range plans for deployment, enhancement, maintenance, and production support for necessary support resources. The successful candidate will be able to: 1) Manage the day-to-day activities of project staff and ensure supported customer IT programs and projects meet organizational goals and requirements in an Agile Environment; 2) Serve as the point of contact with COR and interface with Government to support project activities and also facilitate obtaining timely security clearances for employees; 3.) Implement and provide guidance to staff related to company processes and policies; 4.) Plan, direct, control, measure, and monitor all employee activities; 5.) Oversee the work of project staff; 6.) Work with other department leaders to define, prioritize, and develop project internal and external deliverables.

Key Tasks and Responsibilities

• Observe and assess the U.S. Customs and Border Protection (CBP) methodologies and provide recommendations for improvement, both in processes and the use of new tools

• Organize, direct, and manage all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations

• Develop Project Management Plan deliverable for project

• Perform the Scrum Master role or like duty if requested, to include but not limited to standardized Release Planning, Scrum and reporting processes.

• Provide daily updates to agile stories and report progress in Kanban charts

• Plan, participate and facilitate Design Reviews.

• Provide management information on key O&M statistics, to include SLA metrics, as applicable, as well as customer feedback.

• Discuss work progress, exchange information and resolve emergent technical problems and issues.

• Provide overall direction of project activities

• Manage and maintain contractor interface with the senior levels of the customer's organization

• Consult with customer and contractor personnel to formulate and review task plans and deliverables

• Ensure conformance with program and project task schedules and cost and contractual obligations

• Establish and maintain technical and financial reports to show progress of projects to management and customers

• Organize and assign responsibilities to subordinates

• Oversee the successful completion of all assigned tasks

• Manage/supervise subordinate staff in the day-to-day performance of their duties

• Ensures that project/department milestones/goals are met and adhering to approved budgets

• Maintain full authority for personnel actions

• Plan, direct, control, measure, and monitor all employee activities

• Ensure processes are in place for supervision of and interfacing with the Government

• Serve as the point of contact for the COR and as the primary interface between the Government and the Contractors

• Maintain extensive knowledge of department processes

• Provide centralized administration of all work performed under the contract

• Responsible for the overall management of the specific task order(s)

• Ensure technical solutions and schedules in the task order are implemented in a timely manner

• Coordinate with Government personnel in the assignment and prioritization of requested work

• Provide individual Program Office Directorate level status reports

• Create and submit Weekly & Monthly Status Report

• Assure all other deliverables are submitted as required

• Maintain a process to control physical access to CBP IT assets

• Comply with the Privacy Act, CBP, and DHS privacy policies and procedures when handling PII

Job Requirements
Education & Experience

• Requires a BS/BA degree (or equivalent)

• Requires 10 years of related experience, 5 of which must be in a supervisory role


One or more of the following is required:

• PMI Program Management Professional (PgMP)

• PMI Project Management Professional (PMP)

• PMI Portfolio Management Professional (PfMP)

• PMI Agile Certified Practitioner (PMI-ACP)

• Projects in Controlled Environments - PRINCE2 Practitioner

• Scrum Alliance Certified Scrum Professional - ScrumMaster (CSP-SM)

Security Clearance

• Candidate must be a

• Must undergo Minimum CBP Background Investigation check

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

• Work will be performed primarily at DHS offices in DC Metro Area / Ashburn, VA

• Some local travel to various sites in the Washington, DC metropolitan area for meetings and briefings will be required

EOE AA M/F/Vet/Disability

EEO is the Law: [ Link Removed ]
Dice Id : 10117777
Position Id : J3R82X75XD6V9Z3J8TT
Originally Posted : 2 months ago
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