Business Analyst

business analytics, jira, azure devops
Full Time
$80,000 - $90,000

Job Description

The Business Analyst provides business analysis services to the stakeholders. The focus of this position is to work closely with the business unit to gain in-depth understanding of Department’s business strategy, processes, services, roadmap, and the context in which the business operates.

 

The Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, marketing, and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other Business Analysts on larger more complex projects related to marketing business functions that affect Lead Generation to support of Loan Officers.

Responsibilities

  • Lead requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
  • Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task, and workflow analysis, and/or requirements workshops.
  • Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organizational processes.
  • Collect and analyze the project's business requirements and transfer the same knowledge to the development and QA teams.
  • Effectively communicate relevant information to business stakeholders, review and/or prepare system documentation and specifications in accordance with methodology.
  • Suggests areas for improvement in internal processes along with possible solutions
  • Facilitate requirements prioritization based on business value
  • Manage requirements traceability information and track requirements status throughout the project.
  • Manage changes to requirements through effective use of change control processes and tools
  • Balance technology and business issues as well as communicate appropriately with both technology and business experts
  • Assist in enforcement of project deadlines, schedules, and methodologies
  • Perform data analysis using SQL and other tools as necessary
  • Coordinate user acceptance testing (UAT).
  • Other duties may be assigned.

Qualifications

  • Advanced knowledge and experience using Microsoft Office and Visio.
  • Intermediate knowledge of CMS tools such as Contentful
  • Experience with Azure DevOps/JIRA/TFS.
  • General understanding of SEO Implications and ADA Compliance for website development.
  • The ability to think analytically, solve problems to complex business processes, and document results.
  • The ability to communicate complex ideas in a clear, concise manner across functional and technical departments.
  • A strong understanding of web-based application delivery.
  • Experienced with Agile Scrum Methodologies.
  • Work on multiple tasks at any one time while maintaining high quality standards.
  • The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including the flexibility to perform in an ever-changing work environment.
  • The candidate must be energetic, driven and committed to project success while working under tight time constraints and pressure.
  • Develop wire frames, workflows, use case diagrams, flowcharts, and other analysis-type documentation.
  • Development of clear and concise user stories with focusing on detailed acceptance criteria for better development.
  • Perform industry research to clarify, define, or satisfy technology or business process issues
  • Monitor and manage project scope and enforce change management
  • Identify, document, and resolve project issues
  • Develop contingency plans where appropriate
  • Set and continuously manage customer expectations

 

Core Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Interpersonal - Maintains confidentiality; Keeps emotions under control.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
  • Team Player- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
  • Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
  • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Adapts strategy to changing conditions.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Asks for and offers help when needed.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.         

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education:

Bachelor's degree in computer science or information systems or equivalent work experience.

 

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

 

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of MS Office Suite, SQL/Database Management, CMS (Content Management Software),

 

Certificates and Licenses:

No certifications needed

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to lift up to ten pounds.  Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information.  VISION:  See in the normal visual range with or without correction.  HEARING:  Hear in the normal audio range with or without correction.

 

EOE/M/F/D/V. Drug-free workplace.

 

Work Authorization:

Must be able to verify identity and employment eligibility to work in the U.S.

Dice Id : 90963926
Position Id : 4907
Originally Posted : 2 months ago
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