Help Desk Technician
Internal Req: 010692
Location: Madison, WI
Contract Length: 1+ year
TeamSoft’s client is growing and has performed work for several of its larger accounts outside of Wisconsin. It now encompasses projects in 18 different sates and, even, most recently, Shanghai, China.
Brief Job Description:
This position is for an experienced 2-4 year Help Desk or Technical Support professional, who will support a small but growing IT environment. The Help Desk Technician assists the IT user community by resolving issues that directly impact their ability to perform their job function effectively. They are looking at migrating to office 365 from their current perm exchange setup, so Office 365 is a big plus.
This is a great position for the Help Desk Technician who is looking to grow in their career. Along with learning the Internal IT landscape, candidates will have the opportunity to pursue Cisco Network Engineering Certifications (CCNA) and grow their Network and Systems skills by working with clients in the field. The immediate need is for internal technical support, but there is a lot of opportunity to grow in the position.
MUST HAVE SKILLS:
• Associate’s degree in Network Systems, Information Technology, or related field or/ equivalent 2-4 years of experience in a Help Desk/Technical Support Role
NICE TO HAVE SKILLS:
1350 Deming Way, Suite 250 Middleton, WI, 53562