ServiceNow Senior Developer
Introduction to Advisory Hybrid Operate ServiceNow Practice
Our team is client focused and mission driven. As a hands-on Lead Engineer in Deloitte's Advisory Hybrid Operate ServiceNow Practice, you'll work with our diverse teams of passionate professionals to help solve for some of today's toughest technology challenges to enable our clients to achieve business growth and manage risk.
Work you'll do:
Translate functional specifications into logical, competent-based technical designs
Design and develop new ServiceNow workflows and processes
Develop custom Service portal pages/widgets to support the Business Organization
Conduct code walkthrough, code review of junior team members' code.
Comply with ServiceNow best practices to maintain system compliance.
Create comprehensive and well-structured test plans and suites. Estimates, prioritizes, plan and coordinates testing activities.
Identify, document and track software defects
Perform thorough regression testing of resolved defects
Participate in User Access Test (UAT) to collect feedback from UAT Team, ITIL Process owners, Clients and fine-tune the solution
Manage, update, and set creation and migration to test and production environments
Leads ServiceNow maintenance, upgrade planning and administration
Coordinate vendors for ServiceNow product defects
5+ years of ServiceNow Implementation experience.
Experience with Discovery and CMDB Implementation.
Maintain pace with ServiceNow current versions and capabilities.
Proven experience on ServiceNow ITSM, Discovery suite.
Proven experience in integration of ServiceNow with other IT applications.
Bachelor's Degree or equivalent experience.
Ability to work independently and manage multiple task assignments
Strong requirements gathering experience
Strong interpersonal and communication skills and good team player.
Experience working with Scrum or Agile development processes.
Strong analytical, problem-solving and decision-making capabilities.
Certified Implementation Specialist certification
Certified Application Developer