Desktop Support Technician

  • TeamSoft,
  • West Hills, CA
Desktop Support, hardware, software, troubleshooting, mobile devices, communication devices, customer service, IT troubleshooting,
Full Time, C2H W2
Telecommuting not available Travel not required

Job Description

Our client in beautiful West Hills, CA is looking for a Desktop Support Specialist. Qualified candidates will have general computer troubleshooting and desktop support experience. Qualified candidates will also be familiar with the terminology, function, and capabilities of common computer software, information and communication technology devices, components, and concepts. Aside from technical ability, a candidate must have excellent customer service skills and the ability to communicate IT concepts to non-technical individuals. Lastly, ideal candidates are interested in seeking opportunities to learn and grow. 

Required Qualifications: High School Diploma/GED Experience 2 years relevant experience 

Preferred Qualifications: Education Associate’s Degree or equivalent combination of education and work experience 

Experience: Experience in Information Technology and customer service  Knowledge 

Knowledge: Knowledge of general computer troubleshooting and desktop support  Basic knowledge of life-cycle software application development including requirements, design, installation, testing, implementation, operations, maintenance and sustainment Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts 

Skills: Effectively and efficiently present logic, reasoning, and analysis to others  Follow established guidelines to focus on details and complete tasks attentively and thoroughly  Communicate, both verbal and written information in a clear, well-organized, and professional manner  Understand the needs and goals of a customer and actively look for ways to meet them  Assume a methodical approach to evaluate situations  Monitor system performance and quickly identify issues, malfunctions, inconsistencies and errors  

* A full job description will be provided to qualified candidates


Find out why TeamSoft is the technology leader with over 200 IT consultants. Managed by IT professionals, TeamSoft is the clear choice for your career. Join the TeamSoft family today! 

 Did you know?

  • We are rated the top vendor at Madison's 2 largest clients
  • TeamSoft offers salaried options for many positions that include 5 weeks PTO and great benefits!
  • TeamSoft has been business since 1996
  • TeamSoft’s Executives are IT professionals who possess a wealth of experience in application development, business analysis, and project management
  • TeamSoft’s Recruiters are knowledgeable, friendly, and ready to help you make your next great career move
  • TeamSoft offers a full benefits suite to all of our W2 consultants, including a 401k plan with a 100% vested 4% dollar for dollar match
  • Our targeted selection process is designed to get to know your strengths and career interests and provide you with the best chance for success in your new position
  • Our longest running consultant has been with us for 16 years
  • Consultants can participate in our charitable giving committee. To date, TeamSoft’s charitable giving committee has donated over $100,000! 

TeamSoft is operated by IT professionals. Our team has deep experience with IT staffing. Our clients understand this and rely on our expertise. That is why TeamSoft is the largest IT consulting firm founded in the Madison Area, with more than 200 current consultants! With over 50 active clients, TeamSoft will give you the greatest exposure to the widest range of IT careers. 

Our executives possess a combined 60+ years of IT consulting experience. Our recruiting and Account Management staff are very well-versed in our client markets. We get you. We know you. We know what you do every day. And we know what you deal with on the job. 

You take your career seriously and so do we. At TeamSoft you are not just a resume or number. Our goal is to create long-term partnerships with each of our consultants, and according to feedback from many of them, we are very good at this.  

Click HERE to see what our consultants have to say about working with TeamSoft.  

TeamSoft is an equal employment opportunity employer functioning under an Affirmative Action Plan.

Posted By

1350 Deming Way, Suite 250 Middleton, WI, 53562

Dice Id : 10110872
Position Id : 9918_DST_CA
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