Our client in beautiful West Hills, CA is looking for a Desktop Support Specialist. Qualified candidates will have general computer troubleshooting and desktop support experience. Qualified candidates will also be familiar with the terminology, function, and capabilities of common computer software, information and communication technology devices, components, and concepts. Aside from technical ability, a candidate must have excellent customer service skills and the ability to communicate IT concepts to non-technical individuals. Lastly, ideal candidates are interested in seeking opportunities to learn and grow.
Required Qualifications: High School Diploma/GED Experience 2 years relevant experience
Preferred Qualifications: Education Associate’s Degree or equivalent combination of education and work experience
Experience: Experience in Information Technology and customer service Knowledge
Knowledge: Knowledge of general computer troubleshooting and desktop support Basic knowledge of life-cycle software application development including requirements, design, installation, testing, implementation, operations, maintenance and sustainment Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
Skills: Effectively and efficiently present logic, reasoning, and analysis to others Follow established guidelines to focus on details and complete tasks attentively and thoroughly Communicate, both verbal and written information in a clear, well-organized, and professional manner Understand the needs and goals of a customer and actively look for ways to meet them Assume a methodical approach to evaluate situations Monitor system performance and quickly identify issues, malfunctions, inconsistencies and errors
* A full job description will be provided to qualified candidates
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TeamSoft is operated by IT professionals. Our team has deep experience with IT staffing. Our clients understand this and rely on our expertise. That is why TeamSoft is the largest IT consulting firm founded in the Madison Area, with more than 200 current consultants! With over 50 active clients, TeamSoft will give you the greatest exposure to the widest range of IT careers.
Our executives possess a combined 60+ years of IT consulting experience. Our recruiting and Account Management staff are very well-versed in our client markets. We get you. We know you. We know what you do every day. And we know what you deal with on the job.
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