Delivery Manager

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Insight
Full Time
Travel not required

Job Description

Requisition Number: 75758

We are Insight.

As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow.

From IT strategy and design to implementation and management, our employees help clients innovate and optimize their operations to run smarter.

Microsoft 2020 US Partner of the Year

Databricks 2020 National Consulting and SI Partner of the Year

HashiCorp 2020 Partner Award: Americas Investment Partner of the Year

Intel 2020 US Innovation Partner of the Year

Our Insight Digital Innovation team is searching for an experienced, passionate and professional Delivery Manager to join our Atlanta, GA team.

At the heart of every great technology solution is great management, always making sure that the project delivers what it sets out to do and matches expectations.

What our Delivery Managers are Responsible for:
  • Managing the portfolio of projects from proposal and estimation through project closeout and retrospective
  • Define and standardize estimation, proposals, software delivery and delivery management.
  • Handling difficult client conversations about changes in scope and/or risks & issues that may impact delivery.
  • The Delivery Manager will help to minimize the involvement of the Account Managers with delivery activities and will assist them as needed with client relationship management, as directed by the local Director of Business Development.


Essential Functions of our Delivery Managers:
  • Ownership of project delivery estimates, typically delivered via proposals and Statements of Work.
  • Drive consistency in proposal delivery, particularly for project estimates and content for the project delivery approach
  • Assist in team selection for proposal, estimate and project delivery.
  • Ownership of project inception, including the handoff of the project from the proposal team to the delivery team and the efficient startup/kickoff of the project with the client.
  • Maintain standards and best practices in project delivery, in concert and constant collaboration with VP of Delivery and Delivery Managers from the other offices.
  • Maintain visibility and general oversight of all delivery issues for an individual office.
  • Manage delivery-focused client relationship management for an individual office.
  • Manage the on boarding process for consultants on individual and team client engagements.
  • Assist in client relationship management, working under the direction of the Director of Business Development; this includes resolution of delivery and personnel issues with on-site client engagements.
  • Work with VP of Operations and cross-office Practice Managers to fill needs/gaps for project roles that can't be filled at the local offices.
  • Keep track of all client projects and report status back to company management.
  • Attend weekly Operations Meetings; participate in resource planning discussions and new project staffing decisions.
  • Assist project managers in preparing project documentation.
  • Assist and mentor project managers in performing all project management disciplines and best practices.
  • Assist in any Corrective Action Plans that arise related to delivery.


Requirements:
  • Bachelor's degree or equivalent experience in role.
  • 5-7 years-experience in Program/Portfolio Management or Delivery Management.
  • Located in Atlanta area and able to be on-site as needed.
  • Financial forecasting and budgeting experience.
  • Statement of Work (SOW) creation and auditing experience.
  • Experience in multiple project delivery methodologies i.e. Waterfall, Agile, Scrum, SaFe, etc....
  • Familiarity in multiple technologies including Cloud, Data and AI, and Application Development.
  • Exceptional written and verbal communication.
  • Attention to detail.


We have created a team-oriented environment with quality people, career advancement opportunities, great work/life balance and an excellent compensation and benefits package.

Our people appreciate that they represent a brand that is invested in growing local relationships while working globally and doing what is right for our co-workers and clients.

We are high on supporting each other and hiring/developing the best technical professionals in the industry.

Diversity and inclusion is essential at Insight's 87 offices across the globe. Our teammates each bring unique life experiences, viewpoints and backgrounds - and we believe that's a fundamental factor in building stronger teams.

These are some of the reasons why we are often selected as a Best Places to Work award winner in the cities where we work.

Discover more at insight.com...or just APPLY!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Compensation is determined by fair market value: $120,000 to $140,000 base plus a performance-based bonus program. Candidates outside of this provided compensation range will be considered.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $9.2 billion in revenue in 2018*
  • Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
  • 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

* Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: [[Atlanta]] || [[GA]] || [[USA]] || [[Delivery]] || [[Program Mgr]] || [[Portfolio Mgr]] ||

Nearest Major Market: Atlanta
Job Segment: Supply Chain Manager, Consulting, Developer, Manager, Outside Sales, Operations, Technology, Management, Sales


Company Information

Insight is a Fortune 500 global company that continually transforms. It’s a place of tremendous opportunity. At Insight, you have a chance to grow your career and, in doing so, enable transformation of yourself and our clients’ businesses. We provide smart, cutting-edge technology solutions for global organizations of all sizes in four Insight Intelligent Technology™ solution areas: Cloud + Data Center Transformation, Connected Workforce, Digital Innovation and Supply Chain Optimization

Dice Id : 40001004
Position Id : 75758
Originally Posted : 1 year ago

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