Network Engineer

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Hexaware Technologies, Inc
Network, Firewall, BGP, OSPF, LAN, WAN
Full Time
$60,000 - $80,000
Work from home available

Job Description

Position : Network Engineer  
Location : Atlanta, GA. (Remote during Covid)
Duration : 3 Years
  • Handle customer tickets (interrupt) and auto-generated tickets (incident).
  • Execute low to medium complexity projects and changes in Corp Network.
  • Handle the business escalation process within SLOs.
  • Handle escalations from Junior NOC (Tier I).
  • Follow the approved MoP for all troubleshooting and when executing any changes in the network.
  • Provide primary on call support.
  • Document incident report, postmortem and lessons learned.
  • Experience with routing and switching technologies and protocols including TCP/IP, IPv6, BGP and OSPF
  • Knowledge in Firewalling concepts
  • Expert knowledge in IPv4 addressing & subnetting.
  • Experience with Enterprise and Service Provider network hardware platforms and architectures,
  • Experience working with Service Provider Teams for faults with WAN Circuits.
Credentials and Experience
  • Industry standard certifications preferred (CCNA, CCNP, JNCIA, JNCIP, JNCIS).
  • 2-5 Years' experience in Network Operations teams.
Knowledge, Skills, Abilities:
  • Good oral and written communication skills, ability to articulate network issues.
  • Strong LAN & WAN troubleshooting skills.
  • Juniper & Cisco hardware experience.
  • Knowledge of TCP/IP fundamentals and commonly-used network protocols (MPLS, IPv6, OSPF,
  • BGP).
  • IPSec VPN & GRE tunneling.
  • Knowledge of network standards and practices.
  • Experience in dealing with users.
  • Strong knowledge of network troubleshooting tools, and monitoring platforms.
  • Maintain a high sense of urgency while staying cool under pressure.
  • Team-oriented, quick learner and adapt to changes.

Company Information

About Hexaware:Hexaware is the fastest growing next-generation provider of IT, BPO, and Consulting Services. Our focus lies on taking a leadership position in helping our clients attain customer intimacy as their competitive advantage. Our digital offerings have helped our clients achieve operational excellence and customer delight by 'Powering Human-Machine Collaboration.' We are now on a journey of metamorphosing the experiences of our customers' customers by leveraging our industry-leading delivery and execution model, built around the strategy— 'Automate Everything ®, Cloudify Everything ®, Transform Customer Experiences ®.’ Hexaware's guiding principles are designed to define the distinctive character, spirit, and attitude of our organization that inspire us to transform our future. The community at Hexaware is modelled around the traits of – ‘Cool’, ‘Disruptive’, ‘Highly Passionate’, ‘Fearless’, and ‘Anchored in the Past’. These powerful words and phrases define who we are as a company and form the bedrock upon which our exemplary track record is made.

The Hexawarian Way of Life :Diversity and inclusiveness form an integral component of life at Hexaware. A culture of customer-centric innovation drives our vibrant workforce that operates from 34 global offices across different time zones.

Dice Id : hexaware
Position Id : 7105861
Originally Posted : 3 months ago

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