Manager, Operations

data center management, project management, windows/linux/unix client server environments
Full Time
Depends on Experience
Work from home not available Travel not required

Job Description

Hyundai AutoEver America (HAEA) is a subsidiary of Hyundai and Kia Motor companies specializing in IT services. HAEA (formerly HISNA) was formed 14 years ago and is committed to providing world-class technology services to its clients (of Hyundai and Kia Motor companies) throughout North America. We are looking for talented individuals to join our team.

Job Summary:

This position will be responsible for the 24x7 day-to-day operations of the Montgomery Alabama Integrated Data Center (IDC). This includes all co-location facilities, and managed hosting. The IDC Manager will own the day-to-day management, monitoring, and provisioning of the physical infrastructure used to deliver IS applications and services to Hyundai Motor Manufacturing Alabama, Kia Motor Manufacturing Georgia, and Kia Motor Manufacturing Mexico. The DC manager will also work closely with the Client Services, Manufacturing Execution Systems (MES) teams on the delivery, security, and compliance of datacenter solutions and processes.

Job Responsibilities:

Leadership and Communications

  • Provide leadership to a team of operational employees in the delivery of DC services
  • Host weekly staff meetings
  • Write and deliver performance reviews for staff
  • Collaborate with other Automotive Manufacturing teams to deliver the highest level of operational efficiency and effectiveness possible
  • Identify synergies and process standardization opportunities across regions
  • Recruit/Retain qualified staff; develop and mentor existing team members

Data Center Management

  • Prioritize and assign trouble tickets to data center technicians and operators
  • Routinely review ticket queue for large events and address problems accordingly
  • Coordinate change management resources
  • Managing the physical co-location for datacenter tenants, including managing space, racking and cabling enterprise gear, documenting rack elevations, and asset inventory
  • Manage the IDC section operational finances and budget
  • Process invoices related to DC hosting, rent, power & circuit cost
  • Maintain patch levels for all servers within the datacenter
  • Maintain the on-call schedule coordinating absence and vacations
  • Maintain all DR documentation and schedule bi-annual testing
  • Manage the physical security and access processes of the datacenter
  • Manage physical and virtual server environments for UNIX, LINUX, and Windows Server OS
  • Manage storage space and storage capacity
  • System backup /restore operations including Implementing best practices, daily monitoring of backup jobs, correcting failures, and offsite storage
  • High level operational system monitoring, management dashboards & alert response
  • Monitoring of Batch jobs, corrective actions and escalations per SOPs

Project Management

  • Manage a large portfolio of projects, tasks, issues and systems
  • Ensure systems are highly available, secure, manageable, and lowest cost to operate
  • Plan and coordinate large server refresh projects with local and overseas vendors

Required Skills, Attributes & Education:

  • Bachelor's degree in Computer or Information Science
  • 10+ years of directly related work experience
  • 5+ years of data center management experience with strong project management skills
  • 10+ years' experience in the areas of Networks, Security, Windows/Linux/Unix Client Server environments
  • Must excel at verbal/written communications and be comfortable in front of large groups
  • Candidate must possess a broad knowledge of current and emerging technologies, to include virtualization technologies
  • Data center management experience and knowledge of cabling, power, and HVAC datacenter standards

Hyundai AutoEver America (HAEA) offers an excellent comprehensive benefits package; including 401K, healthcare, long term and short term disability, educational reimbursement, discounts on Hyundai and Kia automobiles, flexible spending accounts and much more.

Qualified candidates please apply by emailing your resume along with salary requirements to

Posted By

Fountain Valley, CA, 92708

Dice Id : 10119475
Position Id : 20114
Originally Posted : 2 months ago
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