IT Support / Technician

IT Support, Windows, IT Technician, office 365, Information Systems, PC ) technology, Help Desk, Microsoft Office, Microsoft Windows, Microsoft Windows server, Personal Computer, Windows 10, Windows server, computer support, JIRA, Excel
Contract W2, 12 Months
Depends on Experience

Job Description

Information Systems Technician II

San Leandro, CA

1+ year Contract

 Applicant must be willing to come to work in the office Monday – Friday from 8 am – 5 pm with one hour lunch.

Skill-set required

  • Knowledge of Personal Computer (PC) technology and Operating Systems (Microsoft Windows 10)
  • Knowledge of Microsoft Office 365 applications such as Outlook, Word, Excel, and Power Point
  • General knowledge of Networking technology and concepts for Microsoft Windows server environment
  • Knowledge of the process of imaging a laptop for deployment
  • Knowledge of responsibilities of a System Administrator
  • Possession of a valid California Driver’s license

Planned Job Duties

  • Answers computer support calls, emails, and JIRA tickets troubleshoots and resolves them
  • Images laptops. Deploy them to staff and brief staff on how the laptops work.
  • Fulfills any computer related requests from Departments or Programs
  • Serves a back up for the other Help Desk staff when they are not available.
  • Works with other staff to resolve computer related issues beyond his/her technical knowledge
  • May need to drive to PH remote sites to resolve issues.
Dice Id : 10271950
Position Id : 7482815
Originally Posted : 2 months ago
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