Service Delivery specialist

  • IGNW,
  • Dallas, TX
  • 8 hours ago
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Contract W2, Contract Independent

Job Description

Title: Service Delivery Specialist

Location: Dallas, TX

Type: Contract

Job #: KC268106412

Note: This job is not open to C2C or 3rd party candidates.

Position Information:

Service Delivery Specialist


  • Primary responsibility is working ahead of the needs of employees for computing. Be present and visible across the Global IT Support Center and available to employees requiring technical assistance.
  • The individual should have a working knowledge of all electronic devices including telepresence conference rooms and collaboration software such as Microsoft Teams.
  • Resourceful and innovative to adapt to the changing landscape quickly and creatively in IT.

  • Requirements:

  • ITSM / ITIL methodologies in IT service excellence
  • Knowledge of Microsoft Active Directory, Office, Exchange, Outlook, Dell and Cisco Technologies, and Service Now
  • Friendly presence and helpful attitude; good interpersonal skills and ability to work well with all levels within the organization.

  • Additional Information:

    Candidates may need to pass a drug and/or background check.

    Send your resume to to get a quick response from one of our onsite recruiters:

    COVID-19 Update:

    Thank you for your interest in a career with IGNW a CDW Company. We are committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of customers, coworkers and the community.

    In alignment with this commitment to safety, IGNW requires all U.S.-based coworkers to be fully vaccinated against COVID-19. The only exceptions to this policy are a documented, legally required medical or religious exemption/accommodation granted by IGNW.

    To view other IGNW opportunities please visit

    CDW Corporation, a leading multi-brand technology solutions provider to business, government, education and healthcare customers announced it has acquired IGNW! IGNW provides digital velocity solutions including advisory, consulting, development services, and has been a CDW services partner since 2018. IGNW provides services to customers across all cloud platforms including hybrid environments, Google Cloud Platform, Microsoft Azure and Amazon AWS. IGNW is Cisco's leading Digital Solutions Integrator Partner and 2019 Cisco Global Ecosystem Partner of the Year.


    So many reasons:

  • The recent acquisition by CDW. Press release here .

  • IGNW being voted Glassdoor's Best Places to Work in 2020 across the U.S. and eight other countries. See the details here .

  • IGNW also earned the Best of Staffing Award for providing remarkable service to job seekers, hiring managers and current Contractors. Check it out here !

  • We are proud to foster a great team working environment and offer highly competitive compensation and full benefits packages including medical, flexible spending accounts, dental, vision, 401k and more

  • Company Information

    IGNW offers over 175 expert technologists, expert engineers and seasoned business consultants with years of experience executing on extremely complex business and IT initiatives. And as experts, proud of our craft, we strive to deliver quality and performance above all else. We will never pretend to "know your business" after only a few meetings, but will take the time to learn, ask the right questions, and learn some more. Only then will we execute, together with you, on your most important business initiatives. We Care and It Shows

    We don’t just say we are the best - we prove it. IGNW goes to great lengths to survey our customers, our partners and our team members. This may be why we were ranked #4 on Glassdoor's 2020 Best Places to Work for Small Business and given Best in Talent in two different categories for the second year in a row by ClearlyRated! See what all the hype is about!

    Dice Id : infogrup
    Position Id : KC268106412
    Originally Posted : 4 months ago

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